Accomplished healthcare leader from Children's Hospital Colorado, adept in clinical leadership and fostering multidisciplinary team collaboration. Renowned for strategic planning and exceptional communication, significantly boosting patient outcomes and operational efficiency.
Overview
17
17
years of professional experience
Work History
Director of Patient Care Services, Heart Institute
Children's Hospital Colorado
11.2020 - Current
Cardiac Intensive Care Unit, Cardiac Progressive Care Unit, Cardiovascular Operating Rooms, Cardiac Cath Labs, Cardiac Pre-Post Unit, Outpatient Cardiology, ECHO, ECMO, Cardiac Sub-Specialties
Managed complex reporting system for 400 FTEs.
Developed a comprehensive pro forma and managed the opening of a hybrid Cardiovascular Operating Room (CVOR)/Catheterization (Cath) Lab, enhancing procedural efficiencies and patient outcomes.
Successfully opened a 38-bed acute care Cardiac Progressive Care Unit (CPCU), overseeing all aspects of development and implementation.
Outpatient Cardiology: Achieved a 70.2% reduction in median patient wait times (from 37 to 11 minutes), a 10.7% increase in patient throughput, and a 74% reduction in time to next available appointment (from 103 to 27 days), significantly enhancing access, satisfaction, and workflow efficiency.
Led initiative to overhaul clinical ladder program, resulting in a significant reduction in turnover in Cardiac Intensive Care Unit (CICU) from 17.65% to 8.33% (2024).
Successfully redesigned programs and fleet equipment management for ECMO and ECHO teams, enhancing operational efficiency and service delivery.
Drove strategic initiatives and operational improvements, resulting in Heart Institute achieving a #6 ranking in U.S. News & World Report’s annual list of top pediatric Heart centers.
Led program to consistent year-over-year growth of 20% over past five years, overseeing more than 800 surgeries and 1,000 interventional procedures annually.
Clinical Manager, Cardiology Services
Children's Hospital Colorado
03.2018 - 11.2020
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Oversaw 10,000 clinic visits and 25,000 echocardiograms performed annually
Clinical Practice Specialist, Inpatient Medicine
Children's Hospital Colorado
11.2015 - 03.2018
Enhanced patient outcomes by implementing evidence-based practices and guidelines in daily care routines.
Introduced heated high flow weaning protocol, reducing length of stay by 10% for identified patient population.
Participated in professional development opportunities to stay current with industry trends and advancements.
Conducted thorough assessments to identify patients'' needs, devising tailored interventions for optimal results.
Clinical Nurse II - IV: Pediatric Intensive Care
Children's Hospital Colorado
06.2010 - 11.2015
Responded to patient emergencies to provide prompt and correct intervention .
Educated patients and families to increase understanding of condition and best ways to manage.
Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
Mentored new nursing staff, fostering professional growth and team building within unit.
Chair: Professional Governance
Clinical Nurse II : Cardiac Progressive Care
Children's Hospital Colorado
02.2008 - 06.2010
Administered medications and treatments to manage patient's condition.
Utilized advanced assessment skills to identify early indications of deterioration in patient's condition, enabling prompt intervention when needed.
Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.
Education
Master of Science - Nursing Executive Leadership
Regis University
Denver
01-2017
Bachelor of Science - Nursing
Regis University
Denver
12-2007
Bachelor of Arts - Political Science
St. Olaf College
Northfield, MN
05-2004
Bachelor of Arts - Education
St. Olaf College
Northfield, MN
05-2004
Skills
Clinical leadership
Patient safety
Healthcare management
Quality improvement
Excellent communication
Decision-making
Operational efficiency
Team building
Strategic planning
Multidisciplinary team collaboration
Professional networking
Timeline
Director of Patient Care Services, Heart Institute
Children's Hospital Colorado
11.2020 - Current
Clinical Manager, Cardiology Services
Children's Hospital Colorado
03.2018 - 11.2020
Clinical Practice Specialist, Inpatient Medicine
Children's Hospital Colorado
11.2015 - 03.2018
Clinical Nurse II - IV: Pediatric Intensive Care
Children's Hospital Colorado
06.2010 - 11.2015
Clinical Nurse II : Cardiac Progressive Care
Children's Hospital Colorado
02.2008 - 06.2010
Master of Science - Nursing Executive Leadership
Regis University
Bachelor of Science - Nursing
Regis University
Bachelor of Arts - Political Science
St. Olaf College
Bachelor of Arts - Education
St. Olaf College
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