Elizabeth Dornbos
Burbank,IL
Summary
Versatile and results-driven professional with experience at Pulaski Automotive and Family Dollar, adept in equipment operations and enhancing customer satisfaction. Excelled in optimizing pricing strategies and vendor coordination, significantly increasing profitability. Holds a Class A license with a clean driving record, demonstrating a commitment to safety and efficiency. Proven track record of improving vehicle performance and streamlining inventory control. Proven ability to exceed targets and drive success in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Tow Truck Operator - Technician
Pulaski Automotive
Chicago, IL
09.2023 - 11.2024
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and enforcement professionals.
- Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
- Optimized pricing strategies to maximize profitability without sacrificing customer satisfaction or loyalty.
- Closely monitored inventory levels, preventing shortages and minimizing excess inventory costs.
Store Manager
Family Dollar
Worth, IL
07.2018 - 10.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Established strong vendor relationships to maintain and support business.
- Completed store resets to prepare for special promotions and seasonal updates.
- Controlled costs to keep business operating within budget and increased profits.
- Increased profitability by identifying and eliminating inefficiencies in vendor management process.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Expedited order fulfillment by quickly sorting unloaded goods into designated areas within the store.
- Managed inventory by verifying and signing for deliveries, ordering supplies, checking quality of products and performing daily inventory counts.
Education
CDL - Class A
160 Driving Academy
Palos Hills, IL03-2024
High School Diploma -
Reavis High School
Burbank, IL05-2018
Skills
- Class A license
- Clean driving record
- DOT Medical Certificate
- Written communication
- Sales presentation
- Vendor coordination
- Electric Pallet Jack Operator
- Shipping and receiving
- Equipment operations
- Inventory control
- Handheld Devices Usage
Accomplishments
- Exceeded monthly store sales goals for two consecutive years.
- Achieved top 500 in national store ranking within first year.
- Increased sales by 13.6% within first year.
Timeline
Tow Truck Operator - Technician
Pulaski Automotive
09.2023 - 11.2024
Store Manager
Family Dollar
07.2018 - 10.2023
CDL - Class A
160 Driving Academy
High School Diploma -
Reavis High School