Elizabeth Elias

• Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
• Improved marketing to attract new customers and promote business.
• Maximized performance by monitoring daily activities and mentoring team members.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Managed and motivated employees to be productive and engaged in work.
• Developed and maintained relationships with customers and suppliers through account development.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Maintained professional, organized, and safe environment for employees and patrons.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Gained strong leadership skills by managing projects from start to finish.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.
• Skilled at working independently and collaboratively in a team environment.

Worked in insurance policies and made sure patients insurance was paying rehabilitation services.

• Provided support to patients during physical therapy sessions, enabling increased mobility and functionality.
• Fostered a positive and supportive atmosphere, encouraging patients to ask questions and express concerns about their rehabilitation process.
• Prepared patients for treatment by positioning, dressing or removing external supports.
• Observed patients awaiting therapy or transportation to note needs and handle situations appropriately.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Maintained cleanliness and sanitation of clinic or treatment environment.
• Developed and maintained courteous and effective working relationships.
• Passionate about learning and committed to continual improvement.
• Cultivated interpersonal skills by building positive relationships with others.