Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Escobar Ortiz

Whitesboro,TX

Summary

Detail-oriented and customer-focused professional with over 4 years of experience in financial transactions, document processing, and client relations. Proven expertise in delivering exceptional customer service through strong communication, problem-solving, and relationship-building skills. Adept at maintaining accurate records, managing confidential information, and ensuring compliance with regulations while coordinating multiple tasks under tight deadlines. Experienced in strategic planning and execution, consistently aligning efforts with organizational goals to enhance overall client satisfaction.

Overview

9
9
years of professional experience

Work History

Executive Escrow Assistant

Willow Bend Title
06.2021 - Current
  • Manage all aspects of real estate transactions, including verifying legal documents, coordinating with lenders, and ensuring regulatory compliance.
  • Process and disburse funds through checks and wire transfers with accuracy and timeliness.
  • Maintain precise records of contracts, addendums, and surveys, ensuring efficient retrieval and audit readiness.
  • Prepare financial disclosures and closing documents in accordance with Texas regulations.
  • Provide personalized, service-oriented communication to clients, lenders, attorneys, and municipal officials to facilitate seamless transactions.

Student Office Assistant

Berea College – Financial Aid Office
08.2017 - 05.2018
  • Assisted in processing financial aid documents, updating spreadsheets, and maintaining secure student records.
  • Delivered attentive, empathetic service to students seeking financial assistance, ensuring accuracy and confidentiality.
  • Handled phone calls, scheduled appointments, and managed document scanning and filing.

Back of House Associate

Chick-fil-A
08.2017 - 05.2018
  • Provided consistent, friendly service in a high-volume environment.
  • Supported team members and trained new staff to ensure smooth operations.

Assistant Server / Hostess

Historic Boone Tavern
08.2016 - 07.2017
  • Delivered high-level guest service to local and visiting clients, including college event attendees.
  • Maintained organized scheduling and reservation systems.
  • Anticipated guest needs and resolved concerns promptly to ensure satisfaction.

Education

Bachelor's Degree -

Berea College
Berea, KY
01.2018

High School Diploma - undefined

Iroquois High School
Louisville, KY
01.2016

Skills

  • Financial Transaction Processing & Accounting
  • Client Relationship Management
  • Regulatory Compliance & Document Verification
  • Data Entry & Records Management
  • Problem Solving & Critical Thinking
  • Microsoft Word & Excel
  • Executive support
  • Customer-oriented
  • Wire Transfers & Fund Disbursement
  • Bilingual: English & Spanish

Timeline

Executive Escrow Assistant

Willow Bend Title
06.2021 - Current

Student Office Assistant

Berea College – Financial Aid Office
08.2017 - 05.2018

Back of House Associate

Chick-fil-A
08.2017 - 05.2018

Assistant Server / Hostess

Historic Boone Tavern
08.2016 - 07.2017

High School Diploma - undefined

Iroquois High School

Bachelor's Degree -

Berea College

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