Summary
Overview
Work History
Skills
Timeline
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Elizabeth Evoniuk

Klamath Falls,OR

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

14
14
years of professional experience

Work History

Claims Analyst

Cascade Health Alliance
Klamath Falls, Oregon
02.2011 - Current
  • Advised customers on filing requirements, documentation needed, and other matters pertaining to their claims.
  • Maintained accurate records of all claim activities in accordance with company policies.
  • Reviewed customer claims, identified discrepancies and determined appropriate course of action.
  • Assessed medical records for coverage eligibility and benefit accuracy.
  • Conducted investigations to gather evidence in support of claims resolution.
  • Reviewed appeals filed by claimants who were dissatisfied with initial decisions made concerning their cases.
  • Verified documents to ensure accuracy of information provided by customers.
  • Investigated fraudulent claims by gathering evidence from various sources.
  • Collaborated with legal team to resolve any disputes arising from denied or delayed payments.

Skills

  • Communication
  • Problem Resolution
  • Conflict Resolution
  • Remote Office Availability
  • Friendly, Positive Attitude
  • Task Prioritization
  • Decision-Making

Timeline

Claims Analyst

Cascade Health Alliance
02.2011 - Current

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Elizabeth Evoniuk