Elizabeth Fields
Monroe,LA
Summary
Dedicated Certified Medical Assistant with expertise in HIPAA compliance, patient scheduling, and specimen collection. Committed to enhancing clinic efficiency and delivering compassionate patient care.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
Ochsner LSU Health Shreveport
Monroe, LA
06.2025 - Current
- Administered medications and vaccinations following established protocols to ensure patient safety and adherence.
- Supported healthcare providers by preparing examination rooms and assisting during patient examinations.
- Assisted in patient intake processes, ensuring accurate data entry and documentation compliance.
- Educated patients on treatment plans and preventative care measures, enhancing overall health literacy.
- Coordinated scheduling for patient appointments, optimizing clinic workflow and minimizing wait times.
- Conducted routine laboratory tests, maintaining precision in sample collection and processing procedures.
- Implemented electronic health record updates, improving data retrieval efficiency for clinical staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Certified Dialysis Technician
Fresenius Medical Care Holdings Inc.
West Monroe, LA
10.2017 - Current
- Administered dialysis treatment to patients, ensuring compliance with clinical protocols and safety standards.
- Monitored patient vital signs and reported changes to the healthcare team for timely intervention.
- Maintained cleanliness and sterilization of dialysis equipment to prevent infections and ensure patient safety.
- Trained junior technicians on operational procedures and best practices in patient care.
- Assisted in developing patient care plans in collaboration with multidisciplinary teams for enhanced outcomes.
- Implemented process improvements that increased efficiency in treatment delivery within the facility.
- Conducted regular inventory checks of supplies and equipment, ensuring availability for uninterrupted operations.
- Led quality assurance initiatives to enhance service delivery and compliance with regulatory guidelines.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cleaned and connected fistulas, grafts, and catheters in a sterile environment to prevent infection.
- Set up equipment for dialysis and primed dialyzer in preparation for use.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Performed routine quality control and safety checks on all equipment.
Class A Truck Driver, OTR
Ruan Transportation
Monroe, LA
03.2023 - 09.2026
- Operated Class A tractor-trailer across long distances, ensuring timely deliveries and adherence to schedules.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed cargo loading and unloading procedures, optimizing space utilization and securing freight.
- Communicated effectively with dispatchers to coordinate routes and resolve any operational issues promptly.
- Maintained accurate records of driving hours, mileage, and fuel consumption for compliance purposes.
- Trained new drivers on safety protocols, company policies, and efficient driving practices to enhance team performance.
- Implemented best practices for fuel efficiency, contributing to cost savings during long-haul operations.
- Collaborated with maintenance teams to address vehicle issues proactively, minimizing downtime and service interruptions.
- Reduced fuel consumption with strategic route planning and efficient driving techniques.
Patient Access Representative
Ochsner LSU Health
Monroe, LA
07.2024 - 11.2025
- Managed patient registration processes, ensuring accuracy and compliance with healthcare regulations.
- Facilitated insurance verification and pre-authorization to expedite patient services.
- Trained and mentored new staff on best practices for patient access procedures.
- Analyzed patient data to identify trends and improve service delivery protocols.
- Implemented process improvements that reduced wait times and increased patient satisfaction scores.
- Collaborated with clinical teams to enhance communication regarding patient needs and care coordination.
- Led initiatives to optimize electronic health record usage, improving data retrieval and documentation accuracy.
Certified Nursing Assistant
West Carroll Memorial Hospital
Oak Grove, LA
08.2013 - 03.2022
- Provided direct patient care, assisting with daily living activities to enhance comfort and dignity.
- Monitored vital signs, documenting changes to ensure timely intervention by medical staff.
- Assisted nursing team with patient intake processes, facilitating smooth admissions and discharges.
- Educated patients and families on health management practices, fostering informed decision-making.
- Collaborated with interdisciplinary teams to develop and implement personalized care plans for patients.
- Trained new staff on hospital protocols and best practices, enhancing overall team efficiency and cohesion.
- Implemented safety protocols to maintain a clean and sanitary environment for patient care.
- Advocated for patient needs during care rounds, ensuring holistic attention to individual concerns and preferences.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Phlebotomist Technician
West Carroll Memorial Hospital
Oak Grove, LA
11.2019 - 02.2021
- Performed venipunctures and capillary collections with precision and care.
- Ensured proper specimen labeling and handling to maintain integrity for testing.
- Assisted in training new staff on phlebotomy techniques and safety protocols.
- Implemented infection control measures to enhance patient safety during procedures.
- Monitored patient reactions during blood draws, providing reassurance and support as needed.
- Collaborated with healthcare teams to coordinate patient care and manage workflows.
- Developed strategies for reducing wait times through efficient scheduling practices.
- Conducted quality assurance checks to ensure compliance with regulatory standards in laboratory practices.
Education
Associate of Science - Respiratory Therapy
Louisiana Delta Community College
Monroe, LA12-2026
High School Diploma -
Monaticello High School
Lake Providence, LA05-2002
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
Timeline
Certified Medical Assistant
Ochsner LSU Health Shreveport
06.2025 - Current
Patient Access Representative
Ochsner LSU Health
07.2024 - 11.2025
Class A Truck Driver, OTR
Ruan Transportation
03.2023 - 09.2026
Certified Phlebotomist Technician
West Carroll Memorial Hospital
11.2019 - 02.2021
Certified Dialysis Technician
Fresenius Medical Care Holdings Inc.
10.2017 - Current
Certified Nursing Assistant
West Carroll Memorial Hospital
08.2013 - 03.2022
Associate of Science - Respiratory Therapy
Louisiana Delta Community College
High School Diploma -
Monaticello High School