Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Fletcher

Reno,NV

Summary

Reliable Spa Hostess experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.

Overview

2
2
years of professional experience

Work History

Spa Hostess

Peppermill Casino, Resort & Spa
06.2022 - Current
  • Helped clients to maintain independence and quality of life.
  • Participated in team meetings and staff training sessions.
  • Preserved client safety by following safety protocols.
  • Monitored and reported any changes in clients' physical and mental health.

Cashier

Grocery Outlet Bargain Market
06.2021 - 04.2022
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Welcomed customers and helped determine their needs.
  • Checked personal identifications during alcohol and tobacco sales.

Education

Bachelor of Science - Speech-Language Pathology And Audiology

University of Nevada - Reno
Reynard, NV
05.2026

High School Diploma -

North Valleys High School
Reno, NV
06.2022

High School Diploma -

G Skin And Beauty Institute
Reno, NV
05.2023

Skills

  • Patron Experience
  • Facility Tours
  • Towel Folding
  • Surface Cleaning
  • Guest Amenities
  • Inventory Organizing
  • Restocking Items
  • Support Personal Needs
  • Positive Rapport-Building
  • Chauffeuring
  • Guest Satisfaction

Timeline

Spa Hostess

Peppermill Casino, Resort & Spa
06.2022 - Current

Cashier

Grocery Outlet Bargain Market
06.2021 - 04.2022

Bachelor of Science - Speech-Language Pathology And Audiology

University of Nevada - Reno

High School Diploma -

North Valleys High School

High School Diploma -

G Skin And Beauty Institute

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Elizabeth Fletcher