Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Gandolfi

Overview

8
8
years of professional experience

Work History

Sales Manager

Ulta Beauty
10.2022 - Current
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Provided ongoing coaching and feedback to beauty associates, fostering an environment for growth and opportunities to learn.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Created employee schedules to align coverage with forecasted demands.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Organized promotional events and interacted with brand partners to increase sales volume.

Merchandise Manager

Ulta Beauty
03.2020 - 10.2022
  • Processed shipments and lead a task team to efficiently sort and put away shipment
  • Planograms
  • Train, coach and develop team to follow store visual standards
  • Ad set
  • Managed inventory control and stock levels by inventory adjustments, cycle counts and ensuring shipment is processed correctly.
  • Provided feedback and coaching to employees regarding their performance.
  • Determined layout of store merchandise for visual appeal to consumers.
  • Assisted in reducing shrinkage through diligent monitoring of inventory levels.

Clinique Consultant

Ulta Beauty
02.2019 - 03.2020
  • Increased customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Enhanced client loyalty through consistent follow-up on their cosmetic needs and preferences.
  • Contributed to sales growth with effective upselling techniques and recommending complementary products.
  • Maintained a clean, organized, and visually appealing counter space to create a welcoming environment for customers.
  • Collaborated with team members to plan and execute successful in-store events promoting new product launches.

Lead Cashier

Ulta Beauty
12.2016 - 02.2019
  • Maintain a high performance in signing up guests for loyalty program and reached credit card sign up goals.
  • Collaborated with managers to train new beauty advisors on cash register.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.



Beauty Advisor

Ulta Beauty
10.2015 - 12.2016
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.

Education

Associate of Applied Science - Business

Wayne County Community College District
Detroit, MI
05.2018

Skills

  • Payroll management
  • Hiring and Onboarding new associates
  • Event Planning
  • Shrink Reduction
  • Coaching and Mentoring
  • Scheduling Employees
  • Retail Operations
  • Delegation skills
  • Product knowledge
  • Adaptability
  • Problem-solving abilities
  • Time management

Timeline

Sales Manager

Ulta Beauty
10.2022 - Current

Merchandise Manager

Ulta Beauty
03.2020 - 10.2022

Clinique Consultant

Ulta Beauty
02.2019 - 03.2020

Lead Cashier

Ulta Beauty
12.2016 - 02.2019

Beauty Advisor

Ulta Beauty
10.2015 - 12.2016

Associate of Applied Science - Business

Wayne County Community College District

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Elizabeth Gandolfi