Elizabeth Gandolfi
Overview
8
8
years of professional experience
Work History
Sales Manager
Ulta Beauty
10.2022 - Current
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Provided ongoing coaching and feedback to beauty associates, fostering an environment for growth and opportunities to learn.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Created employee schedules to align coverage with forecasted demands.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Organized promotional events and interacted with brand partners to increase sales volume.
Merchandise Manager
Ulta Beauty
03.2020 - 10.2022
- Processed shipments and lead a task team to efficiently sort and put away shipment
- Planograms
- Train, coach and develop team to follow store visual standards
- Ad set
- Managed inventory control and stock levels by inventory adjustments, cycle counts and ensuring shipment is processed correctly.
- Provided feedback and coaching to employees regarding their performance.
- Determined layout of store merchandise for visual appeal to consumers.
- Assisted in reducing shrinkage through diligent monitoring of inventory levels.
Clinique Consultant
Ulta Beauty
02.2019 - 03.2020
- Increased customer satisfaction by providing personalized beauty consultations and product recommendations.
- Enhanced client loyalty through consistent follow-up on their cosmetic needs and preferences.
- Contributed to sales growth with effective upselling techniques and recommending complementary products.
- Maintained a clean, organized, and visually appealing counter space to create a welcoming environment for customers.
- Collaborated with team members to plan and execute successful in-store events promoting new product launches.
Lead Cashier
Ulta Beauty
12.2016 - 02.2019
- Maintain a high performance in signing up guests for loyalty program and reached credit card sign up goals.
- Collaborated with managers to train new beauty advisors on cash register.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
Beauty Advisor
Ulta Beauty
10.2015 - 12.2016
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Education
Associate of Applied Science - Business
Wayne County Community College District
Detroit, MI05.2018
Skills
- Payroll management
- Hiring and Onboarding new associates
- Event Planning
- Shrink Reduction
- Coaching and Mentoring
- Scheduling Employees
- Retail Operations
- Delegation skills
- Product knowledge
- Adaptability
- Problem-solving abilities
- Time management
Timeline
Sales Manager
Ulta Beauty
10.2022 - Current
Merchandise Manager
Ulta Beauty
03.2020 - 10.2022
Clinique Consultant
Ulta Beauty
02.2019 - 03.2020
Lead Cashier
Ulta Beauty
12.2016 - 02.2019
Beauty Advisor
Ulta Beauty
10.2015 - 12.2016
Associate of Applied Science - Business
Wayne County Community College District