Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Garcia

Coral Gables,FL

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

17
17
years of professional experience

Work History

Office Administrative Assistant

Miami Counseling Services
13255 SW 137TH AVE SUITE 215
01.2017 - Current
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledge assistance.
  • Created and updated records and files to maintain document compliance.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Updated monthly feedback reports of each client.
  • Schedule intake appointments for new clients.

Data Entry Clerk

Preferred Process Servers
Remote
06.2013 - 11.2016
  • Completed data entry tasks with accuracy and efficiency.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisor to process data quickly and resolve discrepancies.
  • Followed established procedures to enter and process data correctly.
  • Verified accuracy of data entered into system to produce error-free return of service.
  • Updated and maintained client information, documents and records.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Preserved client confidence and protected operations by keeping information confidential.

Customer Service Assistant

Mesa Insurance
Remote
04.2007 - 09.2012
  • Built strong relationships with customers by providing friendly and personable service.
  • Responded to customer calls and emails to answer questions about policy changes, renewals and quotes.
  • Contacted lenders and banks for renewals.
  • Communicated with adjusters
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Collected premiums on or before effective date of coverage.

Education

Associate of Science - Criminal Justice

Everest Institute - Miami, FL
Miami, FL
02.2008

Skills

  • Database Entry
  • Customer Engagement
  • Database Maintenance
  • Organizing and Categorizing Data
  • Customer Satisfaction
  • Database and Client Management Systems
  • Word Processing

Timeline

Office Administrative Assistant

Miami Counseling Services
01.2017 - Current

Data Entry Clerk

Preferred Process Servers
06.2013 - 11.2016

Customer Service Assistant

Mesa Insurance
04.2007 - 09.2012

Associate of Science - Criminal Justice

Everest Institute - Miami, FL
Elizabeth Garcia