Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Garcia

Sylmar,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Customer Service Representative/Dispatcher / Billing Specialist

National Trench Safety Inc.
01.2020 - 01.2023
  • Answer phones calls, internal emails and customer emails with a sense of urgency
  • Answer customer product inquiries, billing questions, relay and check price quotes, and process orders
  • Manage and coordinate with dispatch; delivery schedules, rental contracts, and pick-ups according to customer needs to and from job sites, various TRP branches, with attention to product availability, truck capacity, loading and unloading times, and distance
  • Create billings based on rental contracts and provided back up when requested
  • Locate inventory within the branch and other TPR location to ensure availability- Make arrangements with internal trucks and or outside line haulers to transfer product among various branches and or job sites to support rental contract delivery and pick-up schedule requirements
  • Regular and punctual attendance is required
  • You may perform other administrative responsibilities as assigned.

Director Of Sales/Purchasing/Accounting

OEM Pacific Inc.
01.2014 - 01.2020
  • Monitor Stock Levels, Bids, Acquisition of Goods & Services, Competitive Pricing, & General Demand for Products
  • Collect, Evaluate, & Produce Reports/Statistics Utilizing Microsoft Office Suite
  • Developed & Simplified Purchasing Strategy
  • Liaison Between Groups of Individuals; Suppliers, Manufacturers, Internal Departments/Staff, & Clientele
  • Confidently Process Transactions & Interpret Ledger Information.

Logistic Coordinator /Shipping Manager

P4C Global Inc.
01.2012 - 01.2014
  • Systematize Logistics Procedures, Carriers Utilized, & Communication for Agents whether Domestic/Overseas
  • Responsible for Organizing, Tracking, & Following Up with Imports & Exports
  • Implemented & Assisted in Developing Training Manuals & General Warehouse Instructions
  • Enthusiastically Trained & Supervised Warehouse Staff
  • Detail Oriented Management of Information Regarding Weight, Scan, & Production of Cell Phone Batteries.

Education

Los Angeles Valley College
Valley Glen, CA

High School Diploma -

William S. Hart High School
Newhall, CA
06.2003

Skills

  • Language: Fluent in English & Spanish, Written, Verbal, & Reading
  • Proficient in : Word, Excel, Outlook, and Quickbooks
  • Type 40 WPM
  • Adept Planner & Organizer
  • Strong Communicator
  • Teamwork/Leadership Abilities
  • Adaptable to Any Environment
  • Customer Service Oriented
  • Problem Assessing/Solving Skills
  • Expertise in Information Gathering/Monitoring
  • Innovative/Forward Thinker
  • Arbitrate on Behalf of Company & Customer When Needed
  • Motivate Others Through Positive Feedback & Support
  • Maintain Composure in Confrontational Situations

Timeline

Customer Service Representative/Dispatcher / Billing Specialist

National Trench Safety Inc.
01.2020 - 01.2023

Director Of Sales/Purchasing/Accounting

OEM Pacific Inc.
01.2014 - 01.2020

Logistic Coordinator /Shipping Manager

P4C Global Inc.
01.2012 - 01.2014

Los Angeles Valley College

High School Diploma -

William S. Hart High School
Elizabeth Garcia