Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Customer Service Representative/Dispatcher / Billing Specialist
National Trench Safety Inc.
01.2020 - 01.2023
Answer phones calls, internal emails and customer emails with a sense of urgency
Answer customer product inquiries, billing questions, relay and check price quotes, and process orders
Manage and coordinate with dispatch; delivery schedules, rental contracts, and pick-ups according to customer needs to and from job sites, various TRP branches, with attention to product availability, truck capacity, loading and unloading times, and distance
Create billings based on rental contracts and provided back up when requested
Locate inventory within the branch and other TPR location to ensure availability- Make arrangements with internal trucks and or outside line haulers to transfer product among various branches and or job sites to support rental contract delivery and pick-up schedule requirements
Regular and punctual attendance is required
You may perform other administrative responsibilities as assigned.
Director Of Sales/Purchasing/Accounting
OEM Pacific Inc.
01.2014 - 01.2020
Monitor Stock Levels, Bids, Acquisition of Goods & Services, Competitive Pricing, & General Demand for Products
Collect, Evaluate, & Produce Reports/Statistics Utilizing Microsoft Office Suite
Developed & Simplified Purchasing Strategy
Liaison Between Groups of Individuals; Suppliers, Manufacturers, Internal Departments/Staff, & Clientele
Confidently Process Transactions & Interpret Ledger Information.
Logistic Coordinator /Shipping Manager
P4C Global Inc.
01.2012 - 01.2014
Systematize Logistics Procedures, Carriers Utilized, & Communication for Agents whether Domestic/Overseas
Responsible for Organizing, Tracking, & Following Up with Imports & Exports
Implemented & Assisted in Developing Training Manuals & General Warehouse Instructions