Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrated ability to take on additional responsibilities to meet team goals. Skilled in direct communication and employing a positive approach to foster effective communication and build strong relationships.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bath and Body Works, Limited Brands
10.2022 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Provided positive first impressions to welcome existing, new, and potential customers.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Internship Student
Triad Legal
09.2024 - 12.2024
Developed professional skills through hands-on experiences, including time management and effective communication.
Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
Sorted, organized, and maintained files.
Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
Assisted colleagues in their tasks when needed, fostering a supportive work environment.
Analyzed problems and worked with teams to develop solutions.
Generated reports detailing findings and recommendations.
Attended meetings as well as court dates.
Sales Associate
Marshalls
06.2021 - 10.2022
Unloaded, unboxed and transported incoming merchandise
Helped customers quickly navigate store and locate items
Assisted with store recovery to maintain clean and organized sales floor throughout shift
Processed customer orders quickly to prevent long queues
Supported cashiers and customers to locate products, confirm prices and replenish stock
Helped at the fitting room
Education
Bachelor of Science - Criminal Justice
Newman University
Wichita, Kansas
05-2025
Skills
Problem-solving
Multi-tasking strength
Customer service
Fast learner
Teamwork and collaboration
Excellent people skills
Expected Graduation
05/22/25
Languages
Spanish
Professional Working
Timeline
Internship Student
Triad Legal
09.2024 - 12.2024
Sales Associate
Bath and Body Works, Limited Brands
10.2022 - Current
Sales Associate
Marshalls
06.2021 - 10.2022
Bachelor of Science - Criminal Justice
Newman University
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