Elizabeth Gillingham
Queensbury,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Secretary to Judge
NYS Unified Court System
09.2014 - Current
- Professional liaison for Chambers in that I respond to inquiries either in person or written correspondence or over the telephone with the public, attorneys, outside agencies and court personnel regarding Family and Supreme Court matters.
- I prepare weekly reports for the Judge and Court Attorney within UCMS Supreme and Family Court.
- Can cover the Family Court window during lunch breaks and also in courtroom when needed.
- I oversee Agency and Private Adoptions with attorneys and self-represented litigants.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Benefits & Wellness Administrator
Genpak, LLC
07.2013 - 09.2014
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Reviewed and processed Benefit enrollment of all employees.
Personnel Generalist
Warren County Civil Service Department
06.2012 - 04.2013
- Collected, arranged, and input information into database system.
- Complete understanding of timekeeping and payroll databases.
- Maintained County Salary/Compensation Plan/County Table of Organization
- Contact person for public and employees for civil service inquiries and new employees.
Home Style Specialist
At Home America
03.2005 - 08.2012
- Direct sales of Housewares and decor products to the public.
- Business built by referral through customer satisfaction.
- Awards for top sales in the nation. (25th - 2005, 10th - 2006)
Office Manager/Secretary
Gerber Family Chiropractic & Wellness Center
07.2009 - 06.2012
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
- Managed compliance to keep organization operating within legal and regulatory guidelines. (HIPPA)
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Customer Service
Visions Federal Credit Union
08.1996 - 02.1998
- Initiated customer accounts, cross sold financial products to customers and processed their transactions all while balancing my cash drawer at the end of each day.
Operations Supervisor
First Federal S & L Of Rochester N/k/a HSBC Bank
07.1992 - 03.1996
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets by maintaining appropriate cash levels and controls for each branch.
- Supervised multiple tellers in their daily responsibilities.
Education
Associate of Applied Science - Business Administration
Adirondack Community College
Queensbury, NY05.1992
Skills
- Purchase Orders
- Business Correspondence
- Legal Document Review
- Court Document Processing
- Time Management
- Clerical Support
Timeline
Secretary to Judge
NYS Unified Court System
09.2014 - Current
Benefits & Wellness Administrator
Genpak, LLC
07.2013 - 09.2014
Personnel Generalist
Warren County Civil Service Department
06.2012 - 04.2013
Office Manager/Secretary
Gerber Family Chiropractic & Wellness Center
07.2009 - 06.2012
Home Style Specialist
At Home America
03.2005 - 08.2012
Customer Service
Visions Federal Credit Union
08.1996 - 02.1998
Operations Supervisor
First Federal S & L Of Rochester N/k/a HSBC Bank
07.1992 - 03.1996
Associate of Applied Science - Business Administration
Adirondack Community College
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