Elizabeth Gillingham
Queensbury,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Secretary to Judge
NYS Unified Court System
Lake George, NY
09.2014 - Current
- Professional liaison for Chambers in that I respond to inquiries either in person or written correspondence or over the telephone with the public, attorneys, outside agencies and court personnel regarding Family and Supreme Court matters.
- I prepare weekly reports for the Judge and Court Attorney within UCMS Supreme and Family Court.
- Can cover the Family Court window during lunch breaks and also in courtroom when needed.
- I oversee Agency and Private Adoptions with attorneys and self-represented litigants.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Benefits & Wellness Administrator
Genpak, LLC
Glens Falls, NY
07.2013 - 09.2014
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Reviewed and processed Benefit enrollment of all employees.
Personnel Generalist
Warren County Civil Service Department
Lake George, NY
06.2012 - 04.2013
- Collected, arranged, and input information into database system.
- Complete understanding of timekeeping and payroll databases.
- Maintained County Salary/Compensation Plan/County Table of Organization
- Contact person for public and employees for civil service inquiries and new employees.
Home Style Specialist
At Home America
Queensbury, NY
03.2005 - 08.2012
- Direct sales of Housewares and decor products to the public.
- Business built by referral through customer satisfaction.
- Awards for top sales in the nation. (25th - 2005, 10th - 2006)
Office Manager/Secretary
Gerber Family Chiropractic & Wellness Center
Queensbury, NY
07.2009 - 06.2012
- Maintained computer and physical filing systems.
- Coordinated special projects and managed schedules.
- Managed compliance to keep organization operating within legal and regulatory guidelines. (HIPPA)
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Customer Service
Visions Federal Credit Union
Endicott, NY
08.1996 - 02.1998
- Initiated customer accounts, cross sold financial products to customers and processed their transactions all while balancing my cash drawer at the end of each day.
Operations Supervisor
First Federal S & L Of Rochester N/k/a HSBC Bank
Johnson City, NY
07.1992 - 03.1996
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets by maintaining appropriate cash levels and controls for each branch.
- Supervised multiple tellers in their daily responsibilities.
Education
Associate of Applied Science - Business Administration
Adirondack Community College
Queensbury, NY05.1992
Skills
- Purchase Orders
- Business Correspondence
- Legal Document Review
- Court Document Processing
- Time Management
- Clerical Support
Timeline
Secretary to Judge
NYS Unified Court System
09.2014 - Current
Benefits & Wellness Administrator
Genpak, LLC
07.2013 - 09.2014
Personnel Generalist
Warren County Civil Service Department
06.2012 - 04.2013
Office Manager/Secretary
Gerber Family Chiropractic & Wellness Center
07.2009 - 06.2012
Home Style Specialist
At Home America
03.2005 - 08.2012
Customer Service
Visions Federal Credit Union
08.1996 - 02.1998
Operations Supervisor
First Federal S & L Of Rochester N/k/a HSBC Bank
07.1992 - 03.1996
Associate of Applied Science - Business Administration
Adirondack Community College