ELIZABETH GOLTSMAN

• Own workstreams and deliverables from start to completion
• Establishing and cultivating relationships day-to-day with clients
• Veeva: upload content, annotate for first submission and secondary reviews; check on status of submissions
• Finances: Prepare weekly burn reports and monthly financial trackers, review with the internal team. Manage billings, and vendor payments
• Attend meetings and capture notes and action items for the team
• Prepare weekly status reports
• Partner with team to efficiently manage the project timelines, budgets, and resources to ensure timely completion of all deliverables
• Write routine creative briefs, brief creative team, and oversee work throughout creative development process
• Leading internal kick off calls and onboarding new team members

Key Achievements:

• Helped bring the company’s first AI-powered chatbot to life by working closely with the client and internal teams-designed to support HCPs with quick access to keratoconus diagnosis and treatment info

• Manage all day-to-day initiatives of designated accounts including creative development oversight, reporting, financial tracking, and client and agency partner and vendor relations
• Veeva: upload content, annotate for first submission and secondary reviews; check on status of submissions
• Lead day-to-day financial management of designated accounts, including budget tracking, billings, and vendor payments
• Write routine creative briefs, brief creative team, and oversee work throughout creative development process
• Lead weekly status meetings to clients from account perspective
• Manage development of all project estimates, status reports and all other account service-driven documents
• Support account lead in development of marketing strategies and brand plans
• Maintain strong professional relationships with clients and secure their respect and loyalty
• Connect and work well with variety of creative skill sets and individual characteristics
• Work closely with project management and adhere to all agency processes

Key achievements:

• Successfully managed relationships with clients, resulting in repeated positive feedback
• During a crisis situation when several colleagues resigned, stepped up to take on additional responsibilities and their 7 projects, quickly adapting to new roles and successfully completing their projects. Proactively sought out opportunities to learn new skills and gain knowledge in areas outside of my usual responsibilities which led to growth in my career

• Oversee daily project work and ensure pull through on assigned projects and teams, including leading status meetings, development and management of project timelines, and coordination of team assignments and project throughput across team members
• Management of internal and client kick-off meetings and materials, in coordination with account manager, including support of project brief development
• Daily client engagement and support, as related to assigned tasks and responsibilities, including managing client correspondence and internal resource coordination
• Support ongoing management of clinical study publications with designated software, including uploading and execution of publication submissions to journals, managing status of submitted article and communicating status to clients and internal team members
• Provide account manager assistance on management of project budgets throughout development
• Support client coordination with collaborating health care providers on logistical and administrative matters, such as compliance documentation, meeting logistics, and content approvals

Key achievements:

• Successfully managed and overseen several projects simultaneously and delivered quality results on time and within budget
• Successfully led cross-functional teams, such as creative, copywriters, and project manager, to ensure the production of high-quality work. Used my leadership skills to motivate and guide teams.

• Maintain app and website content with client-provided materials on ongoing basis to ensure latest information available for field force and MSLs
• Perform market research to provide valuable insights for clients on best practices for digital and social media tactical planning
• Create reports for clients with existing projects
• Handle projects from startup to competition
• Collaborate with Project Management team and other teams to ensure successful completion of all projects
• Attend business and strategy meetings relating to assigned account(s)
• Inform client of basic day-to-day updates on work
• Interface with internal departments and client to advise status of ongoing projects
• Full follow-through of all projects
• Veeva: upload content, annotate for first submission and secondary reviews; check on status of submissions
• Provide client service support to ensure that all assignments are executed timely and accurately
• Create briefs of projects and update department’s fee rec with all existing projects

Key achievement:

• Recognized by clients for managing very successful update of all brand assets

• Composed and posted online content on company’s website and Facebook account
• Updated spreadsheets, databases, and inventories with statistical, financial and non-financial information
• Conducted research over phone and online
• Created website with company’s listings via Wix

• Collaborated with vendors to meet client expectations
• Served as on-site manager for events
• Ensured all program recaps, results and updates in a timely manner
• Monitored event activities to ensure that client and event attendees are satisfied.

• Took and edited photos and videos for social media posts
• Created engaging blogs and social media content on platforms such as Instagram, Pinterest and Facebook
• Created the short commercial video using Slow Motion
• Helped with managing Web through Wix