Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Elizabeth Gonzales

Houston,Texas

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Spirit Halloween
09.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Server

Bamboo China Cafe
09.2022 - 11.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Used slow periods to restock supplies.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.

Crew Member

Baskin Robins
06.2021 - 08.2021
  • Worked front counter and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared them, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

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High School Diploma -

North Shore Senior High School
Houston, TX
05.2023

Skills

  • Time Management
  • Customer Service
  • Excel Certification
  • Powerpoint Certification
  • Team Player
  • English
  • Spanish
  • Adaptability and Flexibility
  • Communication Skills
  • Good Listening Skills
  • Building Customer Relationships and Loyalty

Certification

  • Excel Certification
  • Powerpoint Certification

Languages

Spanish
English

Timeline

Sales Associate

Spirit Halloween
09.2023 - 11.2023

Server

Bamboo China Cafe
09.2022 - 11.2022

Crew Member

Baskin Robins
06.2021 - 08.2021

High School Diploma -

North Shore Senior High School

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Elizabeth Gonzales