Elizabeth Gonzalez
Grateful Bread
Seaside,CA
Summary
Shift leader professional in search of entry level position in field of pharmaceutical dispensaries, equipped with hands-on experience in managing inventory and assisting customers with product selections. Emphasizes teamwork and adaptability, contributing to cohesive and efficient work environment. Known for exceptional organizational skills and customer-focused approach.
2
Languages
25
years of professional experience
Work History
Shift Lead
9 Months- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new staff on best practices and operational standards.
- Coordinated team schedules to optimize staffing levels during peak hours.
- Implemented process improvements, enhancing overall service speed and product quality.
- Responded to and resolved customer questions and concerns.
Spanish Interpreter
9 Years 5 Months- Facilitated communication between Spanish-speaking farmworkers and management to enhance understanding of labor rights.
- Collaborated with team members to develop training materials for effective bilingual workshops.
- Streamlined interpretation processes, improving response times during critical negotiations with employers.
- Interpreted complex legal documents, ensuring accuracy and clarity in translations for diverse audiences.
Banquet Server
3 Years 8 Months- Delivered exceptional food and beverage service during large-scale events.
- Coordinated with kitchen staff to ensure timely meal presentations.
- Assisted in setup and breakdown of banquet rooms according to event specifications.
- Trained new staff on service protocols and hotel standards.
Skills
Menu Memorization
Upselling
Guest Relations
Punctuality
Ability to stand 8+hrs
Organizational Skills
Food Service
Guest Needs Analysis
Spanish Fluent
Restocking and Pulling
Packing and Temperature Control Monitoring
Set-up and Breakdown of Event Equipment
Proficient in Customer Engagement
Experienced w/ POS and Online Sales
Cash Handling & Teil/ Register Keeping
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Additional Information
References:
Rachel Bills (retail manager) Grateful Bread
(512) 749-4329
rbills72@gmail.com
Ryan Hardesty (operations manager) Grateful Bread
(916) 291-9917
Timeline
Shift Lead
Grateful Bread
07.2024 - 04.2025
Spanish Interpreter
United Farm Workers
04.2009 - 09.2018
Banquet Server
Radisson Hotel & Resort
04.2000 - 12.2003