Elizabeth Gray
Tupelo,MS
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Catering Server
A&N Catering
10.2022 - Current
- Enhanced guest experience by providing exceptional service during catered events.
- Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
Bank Teller II
Cadence Bank
05.2021 - 08.2023
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Improved customer satisfaction by efficiently processing over one hundred transactions daily and addressing account inquiries.
Student Phonathon Caller
U Of M Phonathon
08.2022 - 01.2023
- Increased donor contributions by effectively communicating the importance of fundraising campaigns to prospective donors.
- Met and exceeded call quotas through consistent and efficient call handling during phonathon sessions.
- Strengthened relationships with alumni by providing updates on university achievements and maintaining a positive, conversational tone.
- Enhanced donor engagement by utilizing strong listening skills and addressing concerns or questions thoroughly.
Community Assistant
University Of Mississippi Student Housing
08.2020 - 05.2022
- Enhanced community engagement by organizing and implementing events and activities.
- Promoted a positive living environment for residents through effective communication and conflict resolution.
- Assisted in the development of marketing materials to increase awareness of community programs and services.
- Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
Education
Bachelor of Science - Communication Sciences And Disorders
University of Mississippi
University, MS05.2023
Skills
- Cash Counting
- Customer Needs Assessment
- Deposit and Withdrawal Management
- Financial Transactions
- Customer Relationship Management
- Customer Relationship Development
- Professionalism and Courtesy
- Patience and Empathy
Timeline
Catering Server
A&N Catering
10.2022 - Current
Student Phonathon Caller
U Of M Phonathon
08.2022 - 01.2023
Bank Teller II
Cadence Bank
05.2021 - 08.2023
Community Assistant
University Of Mississippi Student Housing
08.2020 - 05.2022
Bachelor of Science - Communication Sciences And Disorders
University of Mississippi
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