Elizabeth Greenwood

Scanned, quotes, applications, & pertinent client policy information into computer.

Set up new client files

updated current client files.

Quoted Plan B & D policy's

• Recommended type of coverage based on customers' circumstances using persuasive sales techniques.
• Sought out new clients and developed client relationships direct referrals, lead databases and cold calling.
• Promoted products and services using upselling
  
• Quoted and calculated premium rates for policies
• Sold auto & home products to individuals
• Met with customers to provide information about available products and policies
• Collected all premiums on or before effective date of coverage.
• Responded to customer calls swiftly to resolve issues and answer question

• Displayed merchandise by arranging in appealing and orderly way to boost sales.
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Maintained clean sales floor and straightened and faced merchandise.
• Used POS system to process sales, returns, online orders and gift card activations.

• Recommended type of coverage based on customers' circumstances using persuasive sales techniques.
• Sought out new clients and developed client relationships direct referrals, lead databases and cold calling.
• Promoted products and services using upselling
  
• Quoted and calculated premium rates for policies
• Sold auto & home products to individuals
• Met with customers to provide information about available products and policies
• Collected all premiums on or before effective date of coverage.
• Responded to customer calls swiftly to resolve issues and answer question

• Recommended type of coverage based on customers' circumstances using persuasive sales techniques.
• Sought out new clients and developed client relationships direct referrals, lead databases and cold calling.
• Promoted products and services using upselling
  
• Quoted and calculated premium rates for policies
• Sold auto & home products to individuals
• Met with customers to provide information about available products and policies
• Collected all premiums on or before effective date of coverage.
• Responded to customer calls swiftly to resolve issues and answer questions.

• Fielded customer questions regarding available merchandise, current prices for rental vehicles
• Set up rental agreements, went over pricing, terms & conditions
• Used computer to process rentals & online rentals, payments.
  
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Cultivated customer loyalty, promoted repeat customers
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Recommended type of coverage based on customers' circumstances using persuasive sales techniques.
• Sought out new clients and developed client relationships direct referrals, lead databases and cold calling.
• Promoted products and services using upselling
  
• Quoted and calculated premium rates for policies
• Sold auto & home products to individuals
• Met with customers to provide information about available products and policies
• Collected all premiums on or before effective date of coverage.
• Responded to customer calls swiftly to resolve issues and answer questions.