Elizabeth Grimsley

• Provided exceptional customer service by engaging with guests.
• Trained new staff on customer interaction standards. on customer interaction standards, enhancing service quality and guest satisfaction.
• Maintained compliance with all Arizona state alcohol service regulations.
• Ensured compliance with health regulations and responsible service practices.
• Oversaw front-of-house operations, ensuring smooth opening/closing, efficient restocking, and accurate cash reconciliation.
• Monitored inventory and ordered supplies to maintain consistent stock levels and prevent shortages.
• Ensured cleanliness and organization during each shift.

• Handled high-volume service in a fast-paced environment with consistent accuracy and professionalism.
• Engaged with customers to create a friendly atmosphere. and provided excellent customer service.
• Tracked and organized inventory to maintain optimal supply., requisition sheets, and POS transactions with full cash drawer accountability.
• Reconciled daily cash registers to ensure accurate financial reporting. and generated sales reports for management.
• Coordinated special events, attracting new customers and increasing profits.
• Maintained daily filing and data entry on all accounts.

• Oversaw business operations, managing budgeting, staffing, scheduling, and inventory control to ensure seamless functioning.
• Developed operational strategies that streamlined processes, reducing overhead while enhancing customer satisfaction.
• Performed clerical tasks including data entry, managing accounts payable, and organizing filing systems.
• Built and led high-performing team by establishing clear expectations and fostering open communication.
• Maintained the highest levels of customer service.

• Managed inventory and streamlined stock replenishment processes to ensure product availability.
• Coordinated daily store operations while ensuring adherence to company policies.
• Trained and supervised staff to improve customer service interactions.
• Operated two stores concurrently to ensure smooth operations.
• Resolved customer complaints and concerns.
• Upheld a high level of customer service.
• Delivered exceptional customer service by addressing needs promptly and effectively.
• Maintained all clerical duties including filing, data entry, accounts payable and accounts receivable.

• Coordinated inclusive activities that engaged residents of varying interests and abilities.
• Facilitated resident-focused workshops and events to boost community participation.
• Collaborated with staff to enhance the quality of life for residents.
• Coordinated activities that catered to diverse interests and abilities.
• Managed budgets for recreational activities, ensuring optimal resource allocation.
• Ensured accuracy in all records when it came to clerical duties, not limited to data entry and filing.

Operated a multi-line switchboard to efficiently manage incoming and outgoing calls.

• Maintained the filing and data entry of employee records including payroll, PTO, and benefits administration.
• Implemented compliance-focused policies and procedures aligned with local regulations.
• Performed all clerical duties.
• Acted as liaison between leadership, frontline staff, and external vendors.
• Supported full HR lifecycle: recruitment, candidate interviews, and new-hire onboarding.
• Served as liaison between leadership, frontline staff, and external vendors, enhancing collaboration and information flow.
• Handled all clerical tasks to ensure smooth office functionality and effective information flow.
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