
Seasoned Administrative Assistant with a proven track record in client relations and data entry, notably at Alliance for Aging. Excelled in creating trust with clients, enhancing administrative efficiencies, and coordinating educational programs. Demonstrates exceptional professional communication.
Experienced Tutor who consistently improved student performance with 100% of the students passing their tests and showing measurable academic progress. Had strong rapport with students resulting in students excited about attending tutoring sessions. Consistently improved student performance, with 100% of students passing their tests and showing measurable academic progress.
Had strong rapport with students, leading to high engagement and consistent attendance at tutoring sessions. Frequently received positive feedback from parents, resulting in referrals and a growing client base.
•Contact caregivers and patients (age 60+) recently discharged from hospitals to offer post-discharge services.
•Maintain and update weekly Excel spreadsheet with information on approximately 100 clients, documenting service preferences and status.
• Explain program benefits, answer inquiries, and address concerns about potential scams to build trust with clients.
• Refer clients to other organizational programs based on their needs.
• Manage follow-up communications, including voicemails and status updates, ensuring accurate record-keeping.
• Resolve issues and escalate complex cases to supervisors as needed.
•Provided general administrative support to ensure the smooth functioning of the youth ministry
•Scheduled appointments to meet with parents and/or students
•Managed communications via phone or email
• Organized events
•Recruited and scheduled volunteers
•Planned all aspects of summer camp including but not limited to: fundraising, camp reservations, hotel bookings, van rentals, fee collection and record keeping