Summary
Overview
Work History
Skills
Languages
References
Timeline
Generic

Elizabeth Hagert

Seattle,WA

Summary

Enthusiasm for creating exceptional dining experiences, natural on-stage presence, detail oriented, positive, motivated, proactive, organized, and patient. Well-rounded in all aspects of casual and fine-dining. Goofy, yet professional attitude. Encouraging and supportive to all teammates. Excellent hi-fives.

Overview

17
17
years of professional experience

Work History

Bartender/Server

Farley's Food, Fun, and Pub
Las Cruces, NM
06.2023 - 06.2024
  • Fast-paced service in a lively, family-friendly environment.
  • Ensured all food and beverage quality standards were met.
  • Excellent rapport with team members and regulars alike.

General Manager

The Skillet Group
Seattle, WA
01.2022 - 10.2022
  • Responsible for and successful with profits, daily sales reports, growth and development, inventory and negative usage, hiring and training, ordering, labor costs, payroll, and scheduling.
  • Outstanding rapport with all team members, including BOH and upper management.
  • Promoted from one location to another.

Barista/Prep Cook/Server

Alison's Cafe/The Lockspot
Ballard, WA
04.2021 - 01.2022
  • Prepared and served coffee drinks.
  • Prepared and served to-go breakfasts and lunches.
  • Prepared meals for catering events and holidays.
  • Served full service home-style seafood cuisine.

Bartender/Aquavit Specialist

Skal Beer Hall
Ballard, WA
04.2019 - 02.2020
  • Aquavit expert and cocktail creator.
  • Responsible for knowing and educating on over 24 taps, local and imported Aquavits and Meads, and Scandinavian inspired cuisine.
  • Responsible for merchandise inventory.

General Manager

Old Ballard Liquor Co.
Ballard , WA
07.2018 - 03.2019
  • Prepared and served authentic Scandinavian cuisine.
  • Created, prepared, and served Aquavit cocktails.

Front Desk Supervisor

Hotel Ballard
Ballard , WA
03.2017 - 06.2018
  • Responsible for agents' performance, communication with Housekeeping regarding reservation status, communication directly with the GM regarding daily changes.
  • Provided clear and professional communication with new and returning guests.
  • Involved with hiring and training.
  • Excellent rapport with all team members.

Beertender

Old Stove Brewing
Seattle, WA
03.2016 - 02.2017
  • Member of the Grand Opening team.
  • Responsible for knowing all house-brewed beers.
  • Prepared and served house-roasted sandwiches.

Assistant Manager

Duke's Seafood & Chowder
West Seattle, WA
06.2013 - 02.2016
  • Received 100% on every secret shopper report.
  • Responsible for floor supervision and support for all FOH positions.
  • In charge of staff phasing, daily sales reports, tip allocation, and scheduling.

Lead Trainer

Salty's On Alki
West Seattle, WA
01.2010 - 04.2013
  • Developed the training program alongside management.
  • Cocktail service, full-service dining, brunch service, and bartending.

CDT

Red Robin
Tuwila, WA
01.2007 - 03.2010
  • Trained new and existing team members.
  • Table service, bartending, and quality control.

Skills

  • Liquor, beer, and wine knowledge
  • Dining room management
  • New Hire Training
  • Complex Problem-Solving
  • Outstanding customer service
  • Clear and effective communication
  • Inventory

Languages

American Sign Language
Limited

References

References available upon request.

Timeline

Bartender/Server

Farley's Food, Fun, and Pub
06.2023 - 06.2024

General Manager

The Skillet Group
01.2022 - 10.2022

Barista/Prep Cook/Server

Alison's Cafe/The Lockspot
04.2021 - 01.2022

Bartender/Aquavit Specialist

Skal Beer Hall
04.2019 - 02.2020

General Manager

Old Ballard Liquor Co.
07.2018 - 03.2019

Front Desk Supervisor

Hotel Ballard
03.2017 - 06.2018

Beertender

Old Stove Brewing
03.2016 - 02.2017

Assistant Manager

Duke's Seafood & Chowder
06.2013 - 02.2016

Lead Trainer

Salty's On Alki
01.2010 - 04.2013

CDT

Red Robin
01.2007 - 03.2010

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Elizabeth Hagert