Elizabeth Hale
Las Vegas,NV
Summary
Experienced server with over a decade of expertise in diverse, high-volume dining establishments. Renowned for exceptional communication, team-building skills, and a strong sense of urgency. Skilled at handling large crowds, multitasking while maintaining attention to detail, and providing exceptional customer service. Proficient in cash handling and multiple POS systems. Known for poise in stressful situations and consistently delivering a superior guest experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Server
Ortikia Mediterranean Grill
Las Vegas, NV
04.2024 - Current
- Provide exceptional dining experiences in an upscale dining environment with prompt, friendly service and comprehensive menu knowledge
- Collaborate as a team player with both front-of-house and back-of-house staff to ensure timely, accurate food delivery
- Build rapport with customers, fostering repeat business and positive feedback
Front of House Lead
Lemongrass & Lime – A Thai Bistro
Las Vegas, NV
10.2021 - 06.2024
- Oversaw daily Front of House operations, ensuring all health and safety standards were met
- Handled high volumes of orders with accuracy and detail, often managing lunch crowds solo
- Maintained extensive menu knowledge, including allergies and dietary restrictions, to provide accurate recommendations and answer guest inquiries
- Conducted weekly inventory and ordering, maintaining stock levels
- Trained coworkers on service standards, fostering a strong team environment
- Established a loyal customer base and consistently received positive online reviews
Food Server
Palace Station Hotel and Casino
Las Vegas, NV
12.2010 - 03.2020
- Delivered top-tier service in both full-service and buffet settings
- Assisted team members in completing daily side work and delivering prompt service
- Completed job coaching training to provide effective onboarding for new staff
- Consistently received excellent quarterly performance reviews
Server/Bartender
Fiddler’s Hearth
South Bend, IN
01.2006 - 01.2010
- Greeted, seated, and served guests in a fast-paced environment
- Frequently recommended menu items and answered customer inquiries
- Achieved highest sales regularly and received praise for service quality
Assistant Manager / Server/Bartender
Mishawaka Brewing Co.
South Bend, IN
01.2005 - 01.2007
- Gained extensive knowledge of menu items, specializing in upselling to customers
- Poured drinks freehand and memorized all specialty cocktail recipes
- Assisted bar manager with administrative tasks and supervised bar staff
- Trained new employees, resolved conflicts, and upheld company standards
- Promoted to Assistant Manager within six months of employment
Education
Associate Degree -
College of Southern Nevada
Las Vegas, NVSkills
- Customer Service
- Team Building
- Multitasking
- Cash Handling
- POS systems
- Menu Knowledge
- Inventory Management
- Training
- Bartending
- Food Safety
Certification
- Food Safety Manager Certification
Timeline
Server
Ortikia Mediterranean Grill
04.2024 - Current
Front of House Lead
Lemongrass & Lime – A Thai Bistro
10.2021 - 06.2024
Food Server
Palace Station Hotel and Casino
12.2010 - 03.2020
Server/Bartender
Fiddler’s Hearth
01.2006 - 01.2010
Assistant Manager / Server/Bartender
Mishawaka Brewing Co.
01.2005 - 01.2007
Associate Degree -
College of Southern Nevada
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