Elizabeth Hall

• Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
• Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
• Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.

In home care for clients aged 13 and 5.

• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes using CentralReach.
• Worked as part of collaborative team to address changing needs of children and families.
• Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.

• Served meals to residents in accordance with established schedules and dietary procedures.
• Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.