Summary
Skills
Work History
Education
Work Availability
Elizabeth Hanzl

Elizabeth Hanzl

Manager, Technical Training
Fort Collins,CO

Summary

Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Prepared to offer 10 years of progressive training experience and take on challenging new role.

Skills

SuccessFactors

Articulate Rise 360

Adobe Captivate

SharePoint

Salesforce

MS Office Suite

Zoom/Teams

Kahoot!, Survey Monkey, and MS Forms

ROI Analysis

KPI Development

Competency Assessments

Effective communication

Workforce Optimization

Staff development

Policy and procedure development

Strategic decision-making

Critical Thinking in Problem Resolution

Project management

Work History

Manager, Technical Training & Publications

Olympus Corporation Of The Americas
04.2020 - Current

• Lead a team of 11 technical trainers and writers, delivering over 200 training sessions annually with a 92% participant satisfaction rate
• Spearheaded a seamless transition to hybrid learning, achieving a 25% increase in course completion rates and zero downtime during the pandemic
• Pioneered competency-based development plans, boosting staff skill acquisition by 35%, directly impacting project timelines
• Designed and implemented a training audit program, increasing constructive feedback by 30% and enhancing training effectiveness through data-driven evaluations
• Managed a $3M training budget, reducing costs by 10% through strategic negotiations and resource optimization
• Developed a multi-stage new hire program, reducing field readiness assimilation time by 20%
• Procured and integrated CCMS software, improving documentation efficiency and productivity by 20%
• Led regional Infection Prevention training initiatives as part of a global program

Associate Manager, Technical Training

Olympus Corporation Of The Americas
04.2014 - 04.2020

• Designed and facilitated technical training workshops, increasing team efficiency metrics by over 25%
• Conducted quarterly training needs analyses, aligning training initiatives with evolving business objectives
• Led compliance efforts for training courses, adhering to OMSC Global Licensing standards and maintaining vendor credential records
• Successfully managed and oversaw a portfolio of company assets exceeding 4 million dollars
• Implemented field safety training programs meeting industry standards and regulations for the Holmium YAG Lasers

• Manage, plan and execute annual national service training meeting with 500+ attendees regionally and perform ROI analysis on event performance to optimize project spend and drive data-driven decision-making for the organization
• Orchestrated a cross-departmental training initiative that improved inter-team collaboration and productivity by 20%

Education

Business

Kutztown University of Pennsylvania, Kutztown, PA
  • Completed professional development over 2 semesters of coursework.

Work Availability

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Elizabeth HanzlManager, Technical Training