
Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Prepared to offer 10 years of progressive training experience and take on challenging new role.
SuccessFactors
Articulate Rise 360
Adobe Captivate
SharePoint
Salesforce
MS Office Suite
Zoom/Teams
Kahoot!, Survey Monkey, and MS Forms
ROI Analysis
KPI Development
Competency Assessments
Effective communication
Workforce Optimization
Staff development
Policy and procedure development
Strategic decision-making
Critical Thinking in Problem Resolution
Project management
• Lead a team of 11 technical trainers and writers, delivering over 200 training sessions annually with a 92% participant satisfaction rate
• Spearheaded a seamless transition to hybrid learning, achieving a 25% increase in course completion rates and zero downtime during the pandemic
• Pioneered competency-based development plans, boosting staff skill acquisition by 35%, directly impacting project timelines
• Designed and implemented a training audit program, increasing constructive feedback by 30% and enhancing training effectiveness through data-driven evaluations
• Managed a $3M training budget, reducing costs by 10% through strategic negotiations and resource optimization
• Developed a multi-stage new hire program, reducing field readiness assimilation time by 20%
• Procured and integrated CCMS software, improving documentation efficiency and productivity by 20%
• Led regional Infection Prevention training initiatives as part of a global program
• Designed and facilitated technical training workshops, increasing team efficiency metrics by over 25%
• Conducted quarterly training needs analyses, aligning training initiatives with evolving business objectives
• Led compliance efforts for training courses, adhering to OMSC Global Licensing standards and maintaining vendor credential records
• Successfully managed and oversaw a portfolio of company assets exceeding 4 million dollars
• Implemented field safety training programs meeting industry standards and regulations for the Holmium YAG Lasers
• Manage, plan and execute annual national service training meeting with 500+ attendees regionally and perform ROI analysis on event performance to optimize project spend and drive data-driven decision-making for the organization
• Orchestrated a cross-departmental training initiative that improved inter-team collaboration and productivity by 20%