Summary
Overview
Work History
Education
Skills
Certification
Assessments
Willing To Relocate
Personal Information
Awards
Timeline
Generic

Elizabeth Harper

Gardner,KS

Summary

Administrative professional ready to help your office thrive.

Overview

25
25
years of professional experience

Work History

Home Health Aide

FAMILY MEMBER
12.2023 - Current
  • Mother had stroke and have been taking care of her and running her to and from Dr appointments as well as any needed errands
  • I have someone to fill in for me as soon as I am hired elsewhere
  • I need to get some income coming in please.

Operations Administrative Assistant

Olathe One / Manpower
09.2022 - 11.2022
  • General office administration including scheduling and filing
  • Provided administrative support for Compliance and shipping and receiving
  • Utilized Microsoft Office Suite
  • Maintained a contact list for current vendors used by company
  • Prepared and distributed Bill of Lading reports weekly
  • Was listed as first point of contact for all facility emergencies 24/7/365
  • Provided excellent customer service
  • Started on mapping out and placing the warehouse floor tape for OSHA Compliance
  • Conducted monthly facility inspections, reported and scheduled with appropriate personnel as well as vendors all issues that needed attention
  • Initiated calls, emails, as well as face to face meetings with several vendors to get quotes for PM for the forklift fleet and begin contact.

Transportation Specialist

Sovereign Staffing Group / Horizon Global
03.2021 - 07.2021
  • Create Bills of Lading
  • Verify shipping documents and manifests for accuracy
  • Identify appropriate routes and means of Transportation taking into consideration goods, costs and transit times
  • Ensure Driver Check-In process is completed daily
  • Handle all Driver Check-In related documents and paperwork, and file and distribute accordingly
  • Facilitate communication between Transportation, Warehouse, and Order Control
  • Contact carriers to coordinate pick-up schedule
  • Working with Shipping Dock Supervisor to ensure proper paperwork
  • Perform clerical duties to manage transportation activities
  • Organize daily paperwork

Customer Service Representative

ColdPoint Logistics
11.2020 - 01.2021
  • Communicates with customers by phone, in person or email
  • Accepts and enters orders from faxed or emailed documentation
  • Verifies schedule to ensure all orders have been scheduled correctly
  • Verifies product availability on all orders and communicates product shortages to customer
  • Generates all related paperwork required for customer orders, checking order for special requests and post inventory records
  • Coordinates special requests with traffic and operations, expediting order as needed
  • Traces orders as required and notify customers of any activity concerning account
  • Verifies orders have been posted (finalized) daily
  • Maintains reported OSD claims and completes weekly OSD logs
  • Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
  • Acts as liaison between operations and customer in managing account and account needs
  • Prepares daily, weekly, and monthly reports for customer activities
  • Follows HACCP and SQF requirements for food quality and safety.

Account Manager

Smart Warehousing
11.2017 - 10.2020
  • Daily responsibilities and activities include order and inventory management, customer service, data entry, report generation and analysis, auditing, quality and control, internal and external communications, transportation coordination, personnel management and misc
  • Administrative duties
  • Provides customer service, and operational support for the Warehouse Center
  • Maintains an open line of communication with customers and remains continually engaged with their account
  • Customer interaction in-person, phone and e-mail correspondence, including the resolution of order or billing problems in relation to the Warehouse
  • Researches shipment tracking requests and provides feedback, including resolution of misplaced orders and/or shipments
  • Maintain Internal communication with Business Development/Sales, Integrations and Information
  • Technology to resolve customer problems
  • Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, packaging, and sending shipment status information

Education

Associates Degree in Applied Science - Paralegal

Brown Mackie College
Olathe, KS
01.2000

High school diploma - Required

Moore High School
Moore, OK
05.1991

Skills

  • Account Management
  • Data Entry
  • Microsoft Office
  • Front Desk
  • Customer Service
  • Microsoft Outlook
  • Logistics
  • Accounts Receivables
  • Microsoft Excel
  • Microsoft Word
  • Transportation Management Systems
  • Shipping & Receiving
  • SAP
  • SharePoint
  • Time management
  • Accounts Payable
  • Warehouse management system
  • Order entry
  • Google Docs
  • Windows
  • 3PL
  • Freight Experience
  • Dispatching
  • Oracle

Certification

  • Driver's License, Not specified
  • Notary Public, 2007 to 2011
  • Paralegal, May 2001 to Present

Assessments

  • Customer service, Proficient, 03/01/22
  • Recruiting, Proficient, 11/01/21
  • Administrative assistant/receptionist, Proficient, 02/01/23
  • HR: Compensation & benefits, Proficient, 01/01/21
  • Customer focus & orientation, Proficient, 04/01/22

Willing To Relocate

Newton, KS

Personal Information

  • Authorized To Work: US for any employer
  • Title: Administrative Professional

Awards

Employee of the month, 2018

Timeline

Home Health Aide

FAMILY MEMBER
12.2023 - Current

Operations Administrative Assistant

Olathe One / Manpower
09.2022 - 11.2022

Transportation Specialist

Sovereign Staffing Group / Horizon Global
03.2021 - 07.2021

Customer Service Representative

ColdPoint Logistics
11.2020 - 01.2021

Account Manager

Smart Warehousing
11.2017 - 10.2020

Associates Degree in Applied Science - Paralegal

Brown Mackie College

High school diploma - Required

Moore High School

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Elizabeth Harper