Elizabeth K. Hartman
Decorah
Summary
With a strong background in psychology and human services, my understanding of people is a valuable asset in any role. I am known for exceptional work ethic and dedication to continuous learning and mastering job intricacies. I excels at providing support and guidance, making a reliable and trusted team member. Leadership skills honed through active involvement in athletics and further developed as assistant store leader.
Overview
5
5
years of professional experience
Work History
Assistant Store Leader
Kwik Star
09.2023 - Current
- Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
- Played a key role in implementing loss prevention strategies that reduced incidents of theft within the workplace.
- Trained new team members on store policies, procedures, and sales techniques for improved performance.
- Conducted regular audits of cash handling procedures to maintain financial integrity within the store location.
- Streamlined internal communication, ensuring accurate and up-to-date schedules for all team members. while managing last-minute schedule changes with minimal disruption to daily operations or customer service levels.
Registered Behavior Technician
Stride Autism Center
01.2023 - 09.2023
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Guest Service Leader
Kwik Star #629
04.2020 - 12.2022
- Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Assistant Admissions Coordinator
Luther College
02.2022 - 05.2022
- Organize each visit to accommodate each students wants and interests by communicating with all departments to find a schedule that works for all
- Communicate with the student ambassadors to make sure they are on time and ready for their tour, along with ensuring they are staying busy by cleaning, stocking, and organizing if they do not have a tour
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
Advocate Intern
Riverview Center
10.2021 - 12.2021
- Complete the required thirty-hour training to be ready to work with clients and meet their needs.
- Sit in on client sessions, help with case management, and attend court cases to help support the client to get everything they want out of the experience.
- Organize and file paperwork in the correct files, along with make sure that all the unnecessary documents are shredded properly.
School Social Worker Intern
Howard-Winneshiek CSD
08.2021 - 10.2021
- Teach a class based on social emotional learned that was appropriate for 6th grade students and help conduct 504 minutes on emotional development
- Attend student and family meetings based on a student’s social, emotional and education complicated
- Make sure all students who were at risk were getting the necessary help they needed and assisted in conducting home visits to make sure they were staying on top of their academics
- Advocated for students'' needs through effective communication and collaboration with school staff, resulting in increased access to academic accommodations and support services.
Education
B.A - Psychology
Upper Iowa University
12.2021
B.S - Human Services
Upper Iowa University
12.2021
Grand View University
Des Moines, IA05.2020
High school or equivalent -
Decorah High School
Decorah, IA05.2018
Skills
- Customer relationships
- Applied behavior analysis
- Exceptional communication
- Strong organization
- Quick learner
- Store operations
- Strong leadership
- Complaint handling
- Sales experience
- Staff management
Leadership Experience
- Park and Rec Coach, Decorah, IA, 11/2017, 08/2018
- Team GV, 03/2019, 05/2020
- Residences Experience Council, 03/2019, 05/2020
- G-Force Volleyball Coach, 10/2020, 11/2022, 10/2023
- Sunflower Substitute Teacher, 05/2020
- Support ESL Tag Transition Group 05/2024
Timeline
Assistant Store Leader
Kwik Star
09.2023 - Current
Registered Behavior Technician
Stride Autism Center
01.2023 - 09.2023
Assistant Admissions Coordinator
Luther College
02.2022 - 05.2022
Advocate Intern
Riverview Center
10.2021 - 12.2021
School Social Worker Intern
Howard-Winneshiek CSD
08.2021 - 10.2021
Guest Service Leader
Kwik Star #629
04.2020 - 12.2022
B.S - Human Services
Upper Iowa University
Grand View University
High school or equivalent -
Decorah High School
B.A - Psychology
Upper Iowa University
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