Elizabeth Harvey

• Resolved patient conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Maintained professional demeanor by staying calm when addressing unhappy or unhappy patient or family members
• Daily rounds on inpatient floors to meet with patients/families to assist with communication issues
• Daily review of at risk patient patients to assure compliance
• Staff Co-Chair of Patient Family Advocacy Council
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Worked in several areas including Medical/Surgical, Behavioral Health, Crisis Assessment, Center for Women and Infants and Quality Healthcare and Patient Safety

• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
• Audited charts and reviewed clinical documents to verify accuracy.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Part time position