Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elizabeth Hernandez

Dayton,OH

Summary

Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 10 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented personal loan specialist with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Personal Loan Specialist

One Main Finanical
08.2022 - Current
  • Assisted customers with completing loan applications and other paperwork.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Explained very technical financial information to applicants in easy to understand language.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.

Bilingual Mortgage Representative

Pnc Mortgage
10.2019 - 03.2021
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Worked with underwriters to fix application problems and resolve issues.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.

Bilingual associate

Victoria Secret
10.2017 - 01.2018
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.

Store Manger

acceptance now
06.2016 - 09.2017
  • Started as a assistant manager and got promoted 5 months later
  • Took 3 year failing store made profitable
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

supervisor

Elder Beerman
09.2015 - 03.2016
  • Shoe department supervisor
  • In charge of showroom floor
  • Carried out sales

office assistant

dayton public schools
08.2014 - 12.2014
  • Directed calls

Cashier/ server

golden corral
08.2013 - 10.2014

Education

Data Analysis

Google Courses

Real estate -

hondros college
02.2019

dental -

sinclair
08.2015

diploma -

David H. Ponitz
05.2015

Skills

  • Management
  • Sales
  • Organized
  • Bilingual
  • Leadership
  • Fast Learner
  • Multitasking
  • Collections experience
  • Banking knowledge
  • Loan servicing
  • Risk evaluation
  • Loan origination
  • Time management
  • Customer service
  • Analytical thinking
  • Fraud detection
  • Client relationship management
  • Credit History Review
  • Account management
  • Creditworthiness Determination
  • Application Review

Certification

  • Certified Ohio dental assistant
  • Certified dental assistant radiographer

Languages

Spanish
Native or Bilingual

Timeline

Personal Loan Specialist

One Main Finanical
08.2022 - Current

Bilingual Mortgage Representative

Pnc Mortgage
10.2019 - 03.2021

Bilingual associate

Victoria Secret
10.2017 - 01.2018

Store Manger

acceptance now
06.2016 - 09.2017

supervisor

Elder Beerman
09.2015 - 03.2016

office assistant

dayton public schools
08.2014 - 12.2014

Cashier/ server

golden corral
08.2013 - 10.2014

Data Analysis

Google Courses

Real estate -

hondros college

dental -

sinclair

diploma -

David H. Ponitz

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Elizabeth Hernandez