Elizabeth Herrera
San Antonio
Summary
Dedicated hospitality professional with over a decade of experience in delivering high-quality customer service. Expert in maintaining a clean and organized dining environment while adapting to fast-paced settings. Eager to leverage strong communication skills to foster repeat business and team collaboration.
Overview
15
15
years of professional experience
Work History
Server
El Rodeo De Jalisco
San Antonio, TX
01.2023 - 01.2026
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on restaurant procedures and menu items.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed customer orders accurately, managing multiple tables simultaneously.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Golden Corral Buffet and Grill
Oxford, AL
04.2011 - 11.2022
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Assembly Line Worker
Filter Buy
Talladega, AL
01.2017 - 07.2019
- Operated machinery for assembly, ensuring adherence to safety standards and quality control protocols.
- Assembled products according to specifications, maintaining efficiency in high-volume production environments.
- Inspected finished goods for defects, contributing to consistent product quality and customer satisfaction.
- Trained new employees on assembly procedures and safety guidelines, fostering a knowledgeable workforce.
- Conducted regular maintenance checks on equipment, preventing breakdowns and ensuring reliable operation during shifts.
Education
High School Diploma -
Preparatoria Valperaiso
Zacatecas, MexicoM.D. -
Universidad Autonoma De Zacatecas
01-1993
Skills
- Strong work ethic
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Adaptable to change
- Multitasking proficiency
Languages
Spanish
Native or Bilingual
Timeline
Server
El Rodeo De Jalisco
01.2023 - 01.2026
Assembly Line Worker
Filter Buy
01.2017 - 07.2019
Server
Golden Corral Buffet and Grill
04.2011 - 11.2022
High School Diploma -
Preparatoria Valperaiso
M.D. -
Universidad Autonoma De Zacatecas