Elizabeth Hess-Sheffield
Fontana,CA
Summary
Accomplished Paratransit Driver with a proven track record of enhancing passenger comfort and safety at Transdev Transportation. Expert in route planning and mobility support, coupled with a strong work ethic and exceptional rapport-building skills. Achieved a consistent on-time delivery rate, demonstrating advanced GPS mapping proficiency and a commitment to accident prevention. Focused on building positive relationships with bus passengers by delivering positive riding experiences every day. Excellent people skills with a hardworking and diligent attitude. Friendly and enthusiastic Shuttle Driver bringing 33 years of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs.
Overview
12
12
years of professional experience
Work History
Paratransit Driver
Transdev Transportation
06.2022 - Current
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
- Worked different route every day based on changing passenger locations and destinations.
- Maintained full understanding of local roads and traffic patterns.
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Followed company policies and procedures and maintained compliance with standards.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Delivered passengers to destinations safely and on time.
Special Needs Coordinator/driver
Kathy’s Transportation
10.2016 - 05.2022
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Worked different route every day based on changing passenger locations and destinations.
- Maintained full understanding of local roads and traffic patterns.
Paratransit Bus Operator
VVTA
12.2012 - 09.2016
- Transported customers to and from [Location].
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Followed company policies and procedures and maintained compliance with standards.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Education
High School Diploma -
El Monte High School
El Monte, CA06.1988
Skills
- Mobility support
- Basic Repairs
- Route Planning
- Log keeping
- Strong Work Ethic
- Special needs understanding
- GPS Applications
- GPS mapping
- Wheelchair support
- Inclement weather driving
- Accident Prevention
- Route setting
- Safe Driving Practices
- Eldercare experience
- Clean Driving Record
- Mobility Assistance
- Auto & manual transmission
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Paratransit Driver
Transdev Transportation
06.2022 - Current
Special Needs Coordinator/driver
Kathy’s Transportation
10.2016 - 05.2022
Paratransit Bus Operator
VVTA
12.2012 - 09.2016
High School Diploma -
El Monte High School
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