William Krausmann
Paratransit Driver
Pittsburgh,PA
Summary
At S & S Transit, Inc., I excelled in ensuring passenger safety and comfort, particularly for those with special needs, by leveraging my expertise in mobility assistance and safe driving practices. Demonstrated adaptability and a deep understanding of passengers' requirements led to improved on-time performance and enhanced service quality, showcasing my commitment to operational excellence and empathetic customer service. Experienced transportation professional proficient in local roads and rules. Licensed driver in Pennsylvania with clean record. Consistently helps elderly and disabled individuals board, ride and disembark from vehicle safely.
I focused on building positive relationships with passengers by delivering positive riding experiences every day. Excellent people skills with a hardworking and diligent attitude.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
Paratransit Driver
S & S Transit, Inc.
05.2005 - Current
- Assisted elderly and passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Assisted elderly and disabled passengers entering and exiting vehicle.
- Provided support to passengers with cognitive or sensory impairments by offering clear directions, descriptions of surroundings, and appropriate assistance as needed.
- Delivered passengers to destinations safely and on time.
- Demonstrated flexibility in adapting to changing schedules, route assignments, and passenger requirements as needed to maintain quality of service.
- Worked different route every day based on changing passenger locations and destinations.
- Promoted safe driving practices among fellow drivers by adhering to traffic laws, company policies, and defensive driving techniques.
- Ensured ADA compliance by properly securing wheelchairs and assisting passengers with mobility devices during boarding and disembarking.
- Adhered to tight schedule and met departure and arrival deadlines.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Upheld exceptional punctuality to ensure minimal wait times for passengers and adherence to daily schedules.
- Maintained accurate records of trips, mileage, fuel consumption, and incident reports to support efficient scheduling and resource allocation.
- Improved on-time performance by effectively planning routes, taking into account traffic conditions and passenger needs.
- Conducted regular training sessions on paratransit operations as well as refresher courses for experienced staff members.
- Responded with ease to sudden changes in routes and schedules.
- Maintained full understanding of local roads and traffic patterns.
- Operated with safety and skill to avoid accidents and delays.
- Followed applicable traffic regulations and traffic laws.
- Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers.
- Supported operational efficiency by promptly reporting any mechanical issues or safety concerns related to the paratransit vehicles.
- Maintained clean and neat shuttle for passenger comfort.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Followed company policies and procedures and maintained compliance with standards.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Enhanced passenger safety by consistently performing pre-trip vehicle inspections and addressing any necessary repairs or maintenance.
Education
Bachelor of Arts - Art
Clarion University of Pennsylvania
Clarion, PA 08.2000 - 05.2005
Skills
Mobility support
Timeline
Paratransit Driver
S & S Transit, Inc.
05.2005 - Current
Bachelor of Arts - Art
Clarion University of Pennsylvania
08.2000 - 05.2005
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