Elizabeth Hissem
Goldsboro,NC
Summary
Seasoned restaurant industry professional with 10+ years of progressive experience in both casual and casual fine dining establishments. Proven track record in leadership roles from server and bartender to regional manager. Currently pursuing full-time education and seeking a flexible, part-time role that allows continued contribution to the hospitality industry. Known for reliability, service excellence, and operational insight.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
Brewmasters Food Group
06.2022 - Current
- Oversaw operations of seven restaurants, managing budgets, staffing, vendor relationships, and quality standards.
- Provided mentorship and support to general managers to ensure consistency and profitability.
- Continued to bartend on occasion to stay engaged with front-line operations and team culture.
General Manager
Brewmasters Food Group
11.2019 - 05.2022
- Managed all daily operations including scheduling, staff development, ordering, and service execution.
- Implemented systems for inventory control and labor cost management, improving overall profitability.
- Developed and promoted internal team members, reducing turnover.
Bartender
Jay's Restaurant Group
04.2018 - 10.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Skills
- High volume dining
- Exceptional customer service
- Point of sale operation
- Cash handling
- Menu memorization
- Wine service
- Shift management
- Calm demeanor
- Responsible beverage service
- Reliable and responsible
- Team player
Certification
- NC ABC Responsible Seller Training
- ServSafe Food Protection Manager Certified
Timeline
Chief Executive Officer
Brewmasters Food Group
06.2022 - Current
General Manager
Brewmasters Food Group
11.2019 - 05.2022
Bartender
Jay's Restaurant Group
04.2018 - 10.2019
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