Elizabeth Horvath
Westminster,MD
Summary
Proven track record at T. Rowe Price Associates, enhancing client operations efficiency and fostering key partnerships through expert problem-solving and superior customer service. Spearheaded cross-functional collaborations, achieving project milestones with exceptional organizational management and active listening skills, significantly reducing miscommunications and missed deadlines.
Overview
7
7
years of professional experience
Work History
Client Operations
T. Rowe Price Associates
01.2016 - 11.2022
- Streamlined processes for increased efficiency in managing client accounts and resolving concerns.
- Ensured timely completion of projects by effectively managing resources, delegating tasks, and monitoring progress against established timelines.
- Resolved escalated customer concerns quickly and professionally to preserve long-term partnerships with key clientele groups.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Collaborated with cross-functional teams to develop comprehensive plans for account management and service delivery.
Education
Bachelor of Science - Family Studies And Human Services
Towson University
Baltimore, MD05-2014
Skills
- Customer Service
- Problem-Solving
- Employee relations and conflict resolution
- Organizational Management
- Active Listening
- Critical Thinking
Timeline
Client Operations
T. Rowe Price Associates
01.2016 - 11.2022
Bachelor of Science - Family Studies And Human Services
Towson University
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