Elizabeth Howard
Kansas City,MO
Summary
Experienced Clerk with good typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
22
22
years of professional experience
Work History
General Clerk, Data Conversion
Department Of Treasury, IRS
10.2023 - Current
- Increased efficiency by cross-training in various programs to help ensure a smooth workflow.
- Supported team members with various tasks, contributing to a well-functioning office environment.
- Ensured confidentiality of sensitive information by adhering to agency policies regarding document handling procedures and data protection protocols.
- Improved data accuracy by diligently working towards improvement.
Owner/Operator
Self Employed Services
01.2003 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Input income and expense details into spreadsheets for tax preparation.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Education
Bachelor of Arts - Graphic Design
Park University
Kansas City, MO12.2007
Skills
- Microsoft Office, ISRP and SCRIPS
- Customer Relations
- Excellent Organizational Skills
- Problem Solving and Self Motivated
- Verbal and Written Communication
Accomplishments
- Successfully completed data conversion training for ISRP, have subsequently learned new programs within ISRP and SCRIPS, with a good accuracy rate.
- Maintained and grew successful home and office support business through effective client recruitment, hard work and long term retention.
Timeline
General Clerk, Data Conversion
Department Of Treasury, IRS
10.2023 - Current
Owner/Operator
Self Employed Services
01.2003 - Current
Bachelor of Arts - Graphic Design
Park University
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