Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Ibarra

Dallas,USA

Summary

Professional enrollment specialist with deep expertise in guiding prospective students through admissions process. Strong focus on team collaboration and consistently achieving results. Skilled in relationship building, communication, and adapting to evolving requirements. Known for reliability, empathy, and results-driven approach.

Overview

6
6
years of professional experience

Work History

Enrollment Counselor

Western Governors University
08.2023 - Current
  • Interact with students via telephone, email/written correspondence to guide students through the entire enrollment process
  • Regularly collaborates and works with other departments, including admissions, transcripts, financial services, and student accounts, to ensure a streamlined enrollment process
  • Orchestrated comprehensive enrollment strategies that resulted in a 25% increase in student enrollments over one academic year by leveraging CRM technologies to track and manage prospective student interactions effectively

Accesibilities Associate

Dallas College - Eastfield Campus
03.2020 - 08.2023
  • Collected detailed and comprehensible notes for individual students unable to attend class or document lectures
  • Read information to students directly or create recordings of class information
  • Facilitated the provision of adaptive technology tools to enhance learning accessibility, resulting in an increase in student engagement and academic performance

Concierge

Baylor Scott & White Hospital
01.2020 - 05.2023
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions
  • Orchestrated concierge services for over 200 weekly visitors, ensuring seamless coordination of guest activities and services, contributing to a 95% guest satisfaction rate according to post-visit surveys
  • Facilitated smooth visitor experiences by managing the reservation system and coordinating hospital tours, reducing wait times by 30% and enhancing overall workflow efficiency

Intern

Project Transformation
05.2019 - 05.2020
  • Established positive relationships with students, parents, fellow teachers and school administrators
  • Prepared lesson materials and visual aids to reinforce lesson concepts
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success

Education

Master of Science - Human Resources Management

Western Governors University
Salt Lake City, UT
05-2026

BBA - Marketing

The University of Texas At Arlington
Arlington, TX
12.2023

Associate of Science - General Studies

Eastfield College
Mesquite, TX
05.2022

Skills

  • Ability to multitask

  • Work in a fast-paced environment

  • Exceptional organizational skills

  • Attention to detail

  • Ability to handle sensitive information

  • Proactive

  • Reliable

  • Ability to work well under pressure

  • Policy comprehension

  • Academic advising

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Enrollment Counselor

Western Governors University
08.2023 - Current

Accesibilities Associate

Dallas College - Eastfield Campus
03.2020 - 08.2023

Concierge

Baylor Scott & White Hospital
01.2020 - 05.2023

Intern

Project Transformation
05.2019 - 05.2020

BBA - Marketing

The University of Texas At Arlington

Master of Science - Human Resources Management

Western Governors University

Associate of Science - General Studies

Eastfield College

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Elizabeth Ibarra