Dynamic business development and recruiting expert skilled in full lifecycle recruiting across various sectors; including medical, healthcare, manufacturing, industrial and engineering. A strong track record of leading teams and managing client relationships. Expertise in developing and executing staffing strategies that drive revenue and client satisfaction. Utilize high emotional intelligence to navigate complex hiring landscapes.
Work History
Senior Account Manager
1 Year 8 Months
PMC Medical & PMC Works | Detroit, Michigan | 02.2025 - Current
Supported growth in total billings through new business development, account expansion, and recaptured business, generating $1.5M.
Built relationships with hospitals, healthcare systems, physician groups, private practices, and rural organizations while supporting business development and talent acquisition for healthcare staffing clients.
Led business development and talent acquisition for clients in medical manufacturing, automotive, industrial, and aerodefense sectors.
Added $400K client relationship within 30 days of hire with national employer-based healthcare organization and expanded service scope into direct hire, locum, and temporary staffing.
Regained 10+ clients in industrial and manufacturing space, producing $100K in billings in 3 months.
Restored distressed healthcare hospital-system relationship, secured RN and allied health staffing contract, and generated $200K in sales.
Created daily huddles to improve engagement and accountability across sales and recruiting teams.
Implemented "Ad Call Blitzes" to generate new clients; adding 1-2 new clients a month.
Sales wins include placing over 50 account management professionals in pharmaceutical roles within one year, resulting in $1MM billed.
Developed hybrid/retained search model for client serving as internal recruiting partner resulting in 15 new hires across technology, finance, and marketing.
Supported business development and talent acquisition, aligning strategies with diverse client needs to enhance recruitment effectiveness.
Managed client relationships, delivering proactive updates and resolving hiring roadblocks to ensure timely placements.
Attracted passive candidates and developed strong pipeline activity. More than 70% of placements came from passive talent.
Served clients ranging from SMBs to Fortune 100 companies; placed candidates from mid-level through SVP.
Recruiting Manager
2 Years
closerlook (now A Member of Avalere Health) | Chicago, Illinois | 01.2012 - 01.2014
Reduced hiring costs by more than $700K in recruiting fees as the sole recruiter.
Filled more than 60 roles in less than 2 years while managing all interview and hiring stages.
Sourced, interviewed, and built candidate pipelines for diverse agency positions, enhancing recruitment efficiency across multiple functions.
Created standardized interview process agency-wide and trained hiring managers on best practices, improving interview quality and compliance.
Partnered with department heads and team leads to develop staffing plans, recruiting strategies, and job descriptions, aligning talent acquisition with organizational goals.
Managed 10-20 open requisitions at once.
Supported recruitment for digital pharmaceutical marketing agency across full-time and freelance roles in creative, account service, strategy, technology, data science, and administrative teams.
Used emotional intelligence and quick judgment to manage many internal and external personalities and resolve conflicts quickly.
Researched, purchased, and managed applicant tracking system implementation.
Senior Account Manager
7 Years
Robert Half | Chicago, Illinois | 01.2005 - 01.2012
Creative Group is global staffing firm specializing in marketing, advertising, and technology recruiting.
Achieved Chairman’s Club recognition by generating over $2 million in sales through effective client engagement.
Managed team of 10 recruiters and account managers, overseeing daily operations, guiding career development, and conducting annual reviews.
Recruited for 30+ open requisitions simultaneously to meet diverse client needs.
Broadcast Business Manager
2 Years 4 Months
Leo Burnett | Chicago, Illinois | 01.2001 - 05.2003
Handled broadcast business relations and negotiations for clients including Nintendo, Walt Disney, Allstate, and National Cattlemen's Beef, aligning client objectives with broadcast strategies.
Veteran affairs and advocate for veterans. Volunteer with several veteran non-profits to help service members with interview techniques and skills adaptations
Accomplishments
President's Club and Chairman's Club Winner
U.S. Congressional Scholarship Winner
Presidential Scholarship Award - Awarded to high achieving Hispanic Students