Elizabeth Jean
Midwest Pinnacle & Shore Farms
Westfield,IL
9
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with a high degree of accuracy.
Work History
Office Manager
1 Year 8 Months- Accounts receivable
- Accounts payable
- Quickbooks
- Payroll
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly.
- Resolved billing, account, and scheduling issues promptly to maintain strong client relationships.
- Created and maintained filing systems to ensure accurate record keeping.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Postmaster/Clerk
1 Year 4 Months- Assisted customers in determining proper postal service to align with individual needs.
- Managed flow, daily operations and management services.
- Developed and maintained detailed reports.
- Sort and distribute mail.
- Issued money orders
- Efficiently and kindly handled customer complaints and issues.
Quality Analyst
10 Months- Developed and maintained quality assurance procedure documentation.
- Edited, proofed and critiqued internal documents to improve clarity.
- Participated in departmental meetings to establish short- and long-term strategy.
- Addressed non-conformance issues, pausing production to correct errors.
Accounts Receivable Clerk
1 Year 6 Months- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Took propane orders for new and existing clients.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Accounts Payable Clerk
9 Months- Assisted customers in determining proper postal service to align with individual needs.
- Managed flow, daily operations and management services.
- Developed and maintained detailed reports.
- Sort and distribute mail.
- Issued money orders
- Efficiently and kindly handled customer complaints and issues.
Education
Certification - Administrative Information Tech
Certification - Construction
Skills
Clerical Support
Accounts Payable/Receivable
Microsoft Software
Interpersonal Communication
Multitasking Abilities
Detail Oriented
Auditing/Quality Assurance
Time Management
Timeline
Office Manager
Midwest Pinnacle & Shore Farms
03.2025 - CurrentRead More
Postmaster/Clerk
United States Postal Service, USPS
11.2022 - 03.2024Read More
Quality Analyst
IEA - Infrastructure And Energy Alternatives
10.2021 - 08.2022Read More
Accounts Receivable Clerk
Bolin Enterprises Inc.
07.2018 - 01.2020Read More
Accounts Payable Clerk
Rural King
08.2017 - 05.2018Read More
Lincoln Trail College
Certification from Administrative Information Tech
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US Navy Builder School
Certification from Construction
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