Elizabeth Johnson
Moncks Corner,SC
Summary
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
7
7
years of professional experience
Work History
Front of House Manager
Dig17A
Moncks Corner, SC
05.2021 - Current
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest and staff concerns and resolved all issues to peak satisfaction.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
- Use a variety of spreadsheets and Microsoft software to keep track of tip splitting and other monetary information
Administrative Assistant
Lowcountry Masonry and Concrete
Huger, South Carolina
10.2023 - 01.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Developed project plans for various tasks assigned by upper management.
- Answered questions from customers regarding products and services offered by the company.
Cashier
Clean Eatz Cafe
Lexington, SC
04.2020 - 04.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Server
The Barony House
Moncks Corner, SC
08.2017 - 04.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Education
High School Diploma -
Berkeley High School
Moncks Corner, SC06.2019
Skills
- Maintaining Clean Work Areas
- Hospitality Management
- Service Prioritization
- Team Oversight
- Pre-Shift Walk-Through
- Sanitizing Requirements
- Quality Improvement Leadership
- Corporate Regulations
- Coaching and Training
- Billing and Payment Processing
- Staffing and Sales Reporting
- Calm and Pleasant Demeanor
- Service Delivery Management
- Resolving Disputes
- Guest Satisfaction
- Inventory Management Software
- Training and coaching
- Cross-functional team management
Timeline
Administrative Assistant
Lowcountry Masonry and Concrete
10.2023 - 01.2024
Front of House Manager
Dig17A
05.2021 - Current
Cashier
Clean Eatz Cafe
04.2020 - 04.2021
Server
The Barony House
08.2017 - 04.2020
High School Diploma -
Berkeley High School