Results-driven Assistant Manager with experience in salon operations, front-desk support, and staff training. Skilled in workload management, customer service recovery, and inventory control. Known for keeping teams organized, supporting smooth service flow, and maintaining positive guest experiences.
Work History
Assistant Manager
2 Years
Great Clips | 10.2024 - 10.2026
Supervised daily salon operations, ensuring smooth client flow and service consistency.
Trained team members on Great Clips service standards and salon procedures.
Assisted with staff scheduling, shift coverage, and front-desk coordination.
Supported customer service recovery, resolving concerns and maintaining positive guest experiences.
Prepared performance updates and shared operational feedback with management.
Managed inventory levels to minimize stockouts while reducing overhead costs.