Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Kerber

Kissimmee,FL

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Millers Ale House. Expert in suggestive selling and guest engagement, consistently enhancing dining experiences. Proven ability to manage high-volume dining while maintaining accuracy and professionalism, contributing to increased sales and guest satisfaction.

Overview

8
8
years of professional experience

Work History

Server

Millers Ale House
Orlando , FL
07.2021 - 09.2026

• Provided exceptional, professional service while maintaining a high standard of hospitality and guest satisfaction.

• Demonstrated comprehensive knowledge of menu offerings, ingredients, preparation methods, and beverage selections.

• Anticipated guest needs and delivered attentive, personalized service throughout the dining experience.

• Managed multiple tables efficiently while maintaining accuracy, professionalism, and attention to detail.

• Accurately processed food and beverage orders while accommodating dietary restrictions and special requests.

• Utilized suggestive selling techniques to recommend menu items, beverages, and additional offerings based on guest preferences.

• Collaborated effectively with culinary and front-of-house teams to ensure efficient and seamless service.

• Maintained a clean, organized, and properly presented dining environment in accordance with restaurant standards.

Host

Olive Garden Restaurant
Kissimmee ,FL
04.2018 - 12.2020

• Provided exceptional, professional service while maintaining a high standard of hospitality and guest satisfaction.

• Demonstrated comprehensive knowledge of menu offerings, ingredients, preparation methods, and beverage selections.

• Anticipated guest needs and delivered attentive, personalized service throughout the dining experience.

• Managed multiple tables efficiently while maintaining accuracy, professionalism, and attention to detail.

• Accurately processed food and beverage orders while accommodating dietary restrictions and special requests.

• Utilized suggestive selling techniques to recommend menu items, beverages, and additional offerings based on guest preferences.

• Collaborated effectively with culinary and front-of-house teams to ensure efficient and seamless service.

• Maintained a clean, organized, and properly presented dining environment in accordance with restaurant standards.

Server

Cracker Barrell Old Country Store
Orlando ,FL
01.2020 - 06.2021

• Delivered elevated, personalized service to guests while maintaining a polished and professional presence.

• Demonstrated extensive knowledge of menu items, ingredients, preparation methods, and beverage selections to confidently guide guest choices.

• Anticipated guest needs and provided attentive, discreet service throughout the dining experience.

• Managed multiple tables efficiently while maintaining exceptional attention to detail, timing, and service standards.

• Accurately took and entered food and beverage orders while accommodating dietary restrictions and special requests.

• Recommended appetizers, entrées, desserts, and beverages based on guest preferences, contributing to increased sales and an elevated dining experience.

• Collaborated closely with culinary and front-of-house teams to ensure seamless service and timely execution.

• Maintained immaculate table presentation, dining areas, and service stations in accordance with upscale restaurant standards.

• Handled payments and transactions accurately while maintaining professionalism and confidentiality.

• Resolved guest concerns promptly and professionally, using strong communication and problem-solving skills to ensure satisfaction.

Education

High School Diploma -

Gateway High School
Kissimmee , FL
05.2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • High volume dining
  • Service prioritization
  • Sales expertise

Timeline

Server

Millers Ale House
07.2021 - 09.2026

Server

Cracker Barrell Old Country Store
01.2020 - 06.2021

Host

Olive Garden Restaurant
04.2018 - 12.2020

High School Diploma -

Gateway High School