ELIZABETH LACEY
Summary
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Merchandiser
PepsiCo
06.2022 - 03.2023
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- I used a company van to go around to the different locations
Managers Assistant/Receptionist
Wyatt Johnson Kia/VW
09.2021 - 02.2022
- As the sales managers assistant I filed paperwork in the correct places and made some forms/logs into digital sheets.
- I was also answering calls for my managers, creating excel spreadsheets and entering data into multiple spreadsheets at a time.
- As receptionist I answered incoming calls for both Kia and Volkswagen, I would then transfer the call to the correct department.
Sales Associate
JCPenney
10.2020 - 04.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Administrative Assistant
Saputo Dairy Foods USA
09.2019 - 05.2020
- While working at Saputo I assisted with answering the phone and the doorbell
- I also assisted in the human resources office with filing paperwork, new hire paperwork, setting up new hire orientation and scanning some documents into the computers
- Along with assisting the admin staff and the HR office, I was assisting the safety coordinator by remaking any safety emergency exit plans/diagrams and making sure all extra PPE (Personal Protective Equipment) was distributed properly through the facility.
Manager/Customer Service Associate
Cozy Creek Family Campground
04.2016 - 09.2019
- Cozy Creek Family Campground was my parents business, which I started working for at a young age. It was 2017 when I became Manager.
- During my time of employment at CCFC, I have over 3 years of customer service skills
- That includes over the phone and in person
- We also used a reservation database, so I have excellent computer skills and making reservations/appointments.
- As manager I was also hiring new employees and doing their new hire paperwork and training in the different areas.
Education
Tunkhannock Area School District
High School Diploma -
Commonwealth Charter Academy
Scranton, PA01.2018
Skills
- Sales Techniques
- Stock Replenishment
- Store Maintenance
- Friendly and Outgoing
- Markdown Procedures, Pricing Strategy
- Retail Knowledge
- Vendor Relations
- Product Inventory Counts
- File Management
- Telephone etiquette, Customer Service Expertise
- Scheduling Appointments, Calendar Management
Timeline
Merchandiser
PepsiCo
06.2022 - 03.2023
Managers Assistant/Receptionist
Wyatt Johnson Kia/VW
09.2021 - 02.2022
Sales Associate
JCPenney
10.2020 - 04.2021
Administrative Assistant
Saputo Dairy Foods USA
09.2019 - 05.2020
Manager/Customer Service Associate
Cozy Creek Family Campground
04.2016 - 09.2019
Tunkhannock Area School District
High School Diploma -
Commonwealth Charter Academy
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