Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Lahera

Miami,FL

Summary

Enthusiastic Associate Banker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of accounts and mobile banking and training in costumer obsessed . Motivated to learn, grow and excel in JP Morgan Chase.

Overview

6
6
years of professional experience

Work History

Universal Associate Banker Teller

JPMorgan Chase
Miami, FL
10.2019 - Current
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving any account issues.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

Sales Associate

Office Depot
Miami, FL
07.2018 - 11.2018
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Engaged with customers to effectively build rapport and lasting relationships.

Cashier

Freshii
Miami, FL
03.2017 - 02.2018
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.

Education

High School Diploma -

Miami Senior High School
Miami, FL
06.2018

Skills

  • Safety and compliance
  • Relationship development
  • Team building
  • Communications
  • Customer service
  • Problem resolution

Timeline

Universal Associate Banker Teller

JPMorgan Chase
10.2019 - Current

Sales Associate

Office Depot
07.2018 - 11.2018

Cashier

Freshii
03.2017 - 02.2018

High School Diploma -

Miami Senior High School
Elizabeth Lahera