Elizabeth Lambert
Scappoose
Summary
Dynamic District Manager with 5 years of extensive experience in the restaurant industry. Proven track record of meeting store targets through effective guidance and support. Skilled in training and supervising staff to enhance customer service and maintain compliance with health regulations. Successfully resolved employee conflicts and managed daily financial operations. Ready to leverage expertise in leadership and operational excellence to drive success at Arby's.
Overview
11
11
years of professional experience
Work History
District Manager
Waffle House Restaurant
08.2019 - 11.2024
- Provided strategic guidance and support to ensure all stores consistently achieved their monthly targets.
Restaurant Manager
Waffle House Restaurant
04.2014 - 08.2019
- Counseled and disciplined staff promptly to address issues, fostering a constructive feedback culture.
- Ensured compliance with health, sanitation, and liquor regulations by effectively communicating and reinforcing standards and procedures to employees.
- Trained new employees comprehensively to execute their duties efficiently.
- Supervised and coached staff on customer service excellence, food handling best practices, and safety protocols.
- Resolved employee conflicts amicably and effectively to maintain a harmonious work environment.
- Reconciled daily transactions, balanced cash registers, and successfully deposited restaurant earnings at the bank.
Education
Some College (No Degree) - Business Administration
Tarrant County College
Fort Worth08.1998
Some College (No Degree) - Business Administration
University of Phoenix
Online08.2004
Skills
- Staff management
- Inventory control
- Food safety compliance
- Cost analysis
- Sales forecasting
- Customer relationship management
- Quality assurance
- Conflict resolution
- Calm under pressure
- Friendly, positive attitude
- Active listening
- Team management
- Dependable and responsible
Timeline
District Manager
Waffle House Restaurant
08.2019 - 11.2024
Restaurant Manager
Waffle House Restaurant
04.2014 - 08.2019
Some College (No Degree) - Business Administration
Tarrant County College
Some College (No Degree) - Business Administration
University of Phoenix
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