ELIZABETH LAWRENCE
Kirksville,MO
Summary
Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.
Overview
11
11
years of professional experience
Work History
General Clerk II
Interactive Government Holding
Edina, MO
09.2023 - Current
- Assisted with data entry, filing, sorting mail, and other office duties.
- Provided administrative support to staff members.
- Maintained accurate records of all documents filed or processed.
- Utilized Microsoft Office Suite to generate spreadsheets, presentations.
Review Lead
Solarity
Springfield, Missouri
08.2020 - 08.2023
- Lead a team of 17 analysts effectively
- Oversee workflow and metric values for production on 7 projects
- Liaison with customer for improvements with content
- Enter tickets to service team when issues have the potential to impact production
- Communicate, encourage and educate team members to meet and exceed set expectations.
Registrar
COX HEALTH
Springfield, Missouri
07.2019 - 08.2020
- Completed pre-registration encounters for 100 or more patients in a shift
- Maintained clean, sanitized and orderly department to support safety and reduce contaminants
- Performed data entry utilizing specialized software
- Met and exceeded performance goals set by management.
Certified Nursing Assistant
COX HEALTH
Springfield, Missouri
06.2015 - 12.2019
- Built friendly rapport with patients and delivered personalized care
- Monitored current conditions, asked questions about health concerns and reported back to clinical team
- Cared for 9 to 12 patients.
Driver
RAILCREW EXPRESS
Springfield, Missouri
12.2018 - 05.2019
- Selected most efficient route to minimize vehicle idle time
- Maintained accurate logs of daily routes and vehicle operations
- Transported and safeguarded up to 6 passengers, passenger belongings and equipment while observing safety and traffic regulations and laws.
Certified Nursing Assistant
WILSON'S CREEK NURSING and REHAB
Springfield, Missouri
10.2013 - 06.2015
- Transferred patients between beds, wheelchairs and other locations
- Documented care actions, vitals and orders in company software
- Prevented bedsores, consistently turning patients every 2 hours
- Cared for upwards of 25 residents.
Education
Social Media and Digital Marketing Fundamentals -
SolarityCoursera
Nursing Assistant Certification -
Christian CNA's (Through Westside Healthcare)
Skills
- Evidence collection
- Self examination
- Document Scanning
- Microsoft Office
- Report Preparation
- File Organization
- Coverage determination
- Records review
- Reliability
- Task prioritization
Timeline
General Clerk II
Interactive Government Holding
09.2023 - Current
Review Lead
Solarity
08.2020 - 08.2023
Registrar
COX HEALTH
07.2019 - 08.2020
Driver
RAILCREW EXPRESS
12.2018 - 05.2019
Certified Nursing Assistant
COX HEALTH
06.2015 - 12.2019
Certified Nursing Assistant
WILSON'S CREEK NURSING and REHAB
10.2013 - 06.2015
Social Media and Digital Marketing Fundamentals -
SolarityCoursera
Nursing Assistant Certification -
Christian CNA's (Through Westside Healthcare)
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