Elizabeth LeBouef
Mobile
Summary
Dedicated professional with experience in customer-facing roles, skilled in team collaboration and training new staff. Known for patience, empathy, and the ability to manage high-pressure situations, ensuring guest satisfaction and repeat business. Reliable worker with excellent communication, time management, and computer skill.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server
Cracker Barrel
Mobile, AL
11.2022 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, demonstrating excellent time management skills.
- Trained new staff on menu knowledge and service protocols to enhance team performance.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Administrative Assistant
Insight NDE
Irvington, AL
06.2022 - 12.2022
- Organized and maintained electronic filing systems to enhance document retrieval efficiency.
- Prepared comprehensive reports and presentations using Microsoft Office Suite for internal meetings.
- Coordinated travel arrangements, including itineraries and accommodations, for staff members.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Restaurant Hostess
Cracker Barrel
Mobile, AL
10.2021 - 06.2022
- Managed guest seating and waitlists to optimize dining flow and enhance customer satisfaction.
- Provided exceptional service by greeting guests warmly and addressing inquiries promptly.
- Trained new host staff on best practices in customer interaction and operational procedures.
- Assisted in resolving guest complaints professionally, fostering positive dining experiences.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Daycare Worker
Nazarene Learning Center
Mobile, AL
02.2021 - 08.2021
- Supervised daily activities to ensure child safety and engagement in learning environments.
- Developed and implemented age-appropriate lesson plans, fostering cognitive and social development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
Education
High School Diploma -
Baker High School
Mobile, ALSkills
- Exceptional customer service
- Guest engagement
- Customer engagement
- Food safety practices
- Client relations
- Time management
- Computer skills
- Team collaboration
- Strong work ethic
- Patience and empathy
- Memory retention
Certification
- Certified Food/Beverage Handler, Mobile County Health Department
Timeline
Server
Cracker Barrel
11.2022 - Current
Administrative Assistant
Insight NDE
06.2022 - 12.2022
Restaurant Hostess
Cracker Barrel
10.2021 - 06.2022
Daycare Worker
Nazarene Learning Center
02.2021 - 08.2021
High School Diploma -
Baker High School