Elizabeth Leiker

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Built relationships with customers to encourage repeat business.

Make for residents, pass ice waters, stock bathrooms, take trash out

• Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
• Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
• Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
• Built positive relationships with customers to increase repeat business.
• Fostered positive work environment by consistently treating all employees and customers with respect and consideration.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
• Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
• Checked guests in out of hotel, made reservations, and processed payments.
• Streamlined check-in and check-out processes for a smoother guest experience.
• Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
• Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Established strong rapport with returning guests while building new connections with first-time visitors.
• Collaborated with housekeeping and maintenance departments to ensure rooms were ready in a timely manner.
• Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
• Resolved guest complaints by addressing issues with rooms promptly.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.