Elizabeth Lewis
Houston,Texas
Summary
Dynamic food service and customer support professional with substantial experience at MD Anderson Cancer Center Hospital. Recognized for exceptional customer service and communication skills, coupled with a proven track record in multitasking and time management. Committed to enhancing quality and safety standards, resulting in improved customer satisfaction and operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food Service Worker
MD Anderson Cancer Center Hospital
Houston, TX
11.2023 - Current
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Maintained order and cleanliness of work areas to conform with health codes.
- Monitored food temperatures to ensure safety and quality standards were met.
Cashier
Houston Methodist Hospital Sugar Land
Sugar Land, TX
01.2022 - 11.2023
- Answered customers questions and provided information on store procedures or policies.
- Maintained cleanliness of the checkout area, including countertops, registers, and floors.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Stocked shelves with merchandise when needed.
Cook Server
Chic Fil A
Houston , TX
07.2022 - 07.2023
- Follow all safety guidelines and regulations.
- Provide excellent customer service.
- Made meals in accordance with company standards and requirements.
- Set up work stations prior to opening to minimize prep time.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Executed opening and closing procedures to ensure smooth daily operations.
Food Service Worker
Houston Methodist
Houston, TX
08.2016 - 07.2021
- Prepared hot and cold food items to ensure timely service.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Monitored food temperatures to ensure safety and quality standards were met.
- Performed opening and closing duties as assigned by management.
Security
Contemporary Service Corporation
Houston, TX
02.2019 - 02.2020
- Conducted regular patrols around the perimeter of the event grounds to deter potential threats.
- Provided friendly and professional assistance to employees, visitors and customers.
- Managed access points throughout the event space to ensure only authorized personnel entered secure areas.
- Maintained a professional demeanor while patrolling the event premises.
Cashier
Potbelly Sandwich Works
Houston , TX
09.2009 - 01.2016
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Greeted guests in a friendly and welcoming manner.
- Trained new servers, sharing best practices and company standards.
- Followed proper cash handling procedures when accepting payments from customers.
- Set up tables and counters to prepare dining and serving areas.
- Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
Education
High School Diploma -
Barbara Jordan High School for Careers
06.2002
Skills
- Exceptional customer service
- Communication Skills
- Software Competency
- Verbal and written communication
- ServSafe
- Problem-solving
- Attention to detail
- Teamwork
- Effective Time Management
- Reliable Professional Commitment
- Effective Organizational Skills
- Multitasking
Certification
- National CPR Foundation, CPR/AED/First Aid, F4E4F27, 05/25/22
- ServSafe Certification, Food Preparation Manager Certification, 15733183
Timeline
Food Service Worker
MD Anderson Cancer Center Hospital
11.2023 - Current
Cook Server
Chic Fil A
07.2022 - 07.2023
Cashier
Houston Methodist Hospital Sugar Land
01.2022 - 11.2023
Security
Contemporary Service Corporation
02.2019 - 02.2020
Food Service Worker
Houston Methodist
08.2016 - 07.2021
Cashier
Potbelly Sandwich Works
09.2009 - 01.2016
- National CPR Foundation, CPR/AED/First Aid, F4E4F27, 05/25/22
- ServSafe Certification, Food Preparation Manager Certification, 15733183
High School Diploma -
Barbara Jordan High School for Careers
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