Marvin Segars
Marietta,GA
Summary
Well-qualified Operations Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
Giant Enterprises
03.2019 - Current
- Started as a Service Technician before being promoted as the Quality Control Supervisor, and then the Operations Manager.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Organizing and leading route team members in precise execution of services to achieve high customer satisfaction.
Real Estate Sales Associate
Real Estate Gurus
09.2017 - 03.2019
- Developed strong relationships with clients by providing exceptional customer service and timely communication.
- Conducted open houses to showcase properties, generating interest and attracting potential buyers.
- Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
- Communicated with clients to understand property needs and preferences.
Carpentry Apprentice
Bane's Construction
07.2015 - 09.2017
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Demonstrated versatility by working on a variety of projects, including residential, commercial settings.
Security Forces Specialist
United States Air Force
04.2008 - 07.2010
- Completed military basic training and security forces training.
- Improved overall safety by regularly inspecting security equipment, ensuring proper functionality at all times.
- Utilized advanced technology tools such as CCTV systems and alarm panels for enhanced situational awareness and quick response times.
- Reduced incidents of security breaches by maintaining vigilant surveillance and promptly responding to alarms.
- Ensured a secure environment by effectively managing access control systems and protecting military assets.
Education
Associate of Science - Construction Management
Gwinnett Technical College
Lawrenceville, GABachelor of Science - Finance
Kennesaw State University
Kennesaw, GASkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Time Management
- Verbal and written communication
- Flexible and Adaptable
- Dependable and Responsible
- Critical Thinking
- Computer Skills
- Calm Under Pressure
- Active Listening
Certification
- Certified Construction Management Professional (CCMP), Gwinnett Technical College
- Licensed Real Estate Broker/Sales Agent, Better Homes and Gardens Real Estate Metro Brokers
Timeline
Operations Manager
Giant Enterprises
03.2019 - Current
Real Estate Sales Associate
Real Estate Gurus
09.2017 - 03.2019
Carpentry Apprentice
Bane's Construction
07.2015 - 09.2017
Security Forces Specialist
United States Air Force
04.2008 - 07.2010
Associate of Science - Construction Management
Gwinnett Technical College
Bachelor of Science - Finance
Kennesaw State University