Elizabeth Lynch
Scranton,PA
Summary
Sales associate with a track record of exceeding sales targets and enhancing customer satisfaction through effective communication. Skilled in onboarding and training new team members to ensure seamless integration and performance.
Overview
10
10
years of professional experience
Work History
Sales Associate
Boscov's Department Store
Scranton, Pennsylvania
11.2015 - Current
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Maintained store displays and ensured proper stocking of merchandise.
- Processed transactions accurately using point-of-sale system at cash register.
- Collaborated with team members to achieve sales objectives and meet targets.
- Trained new associates on store procedures and customer service standards.
- Handled returns, exchanges, and complaints professionally per store policies.
- Participated in inventory management and restocked shelves as necessary.
- Greeted customers, providing exceptional service while building rapport.
Education
High School Diploma -
Bloomfield High School
Bloomfield, NJ06-1982
Skills
- Customer service and relations
- Cash handling
- Product knowledge
- Sales techniques
- Customer relationship management
- Team collaboration
- Upselling strategies
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Organization skills
- Critical thinking
Accomplishments
Exceeded Customer Service Recognition for Several Years and received awards, also received awards for opening charge applications. Which is a huge part of our jobs.
Timeline
Sales Associate
Boscov's Department Store
11.2015 - Current
High School Diploma -
Bloomfield High School