Zeke Rosenthal
Undergraduate Student
Tallahassee,Florida
Summary
Highly motivated Student with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for excellence in customer service and relationship building.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Sales associate
Guitar Center
2 2023 - Current
- Customer Service representative.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Law Intern
Frank, Weinberg & Black
05.2024 - 08.2024
- Completed research and established requirements to draft leases and contract documentation.
- Streamlined office processes through efficient administrative tasks, improving workflow and overall productivity.
- Researched statutes and laws to support compliance and legal risk management.
Guest Services Associate
Donald L Tucker Civic Center
9 2022 - 02.2023
- Worked in guest services, completed tasks such as ticket sales, ushering, customer support and security.
- Assisted in training new reception staff, sharing best practices for excellent guest services.
Barista/Team Trainer
Starbucks
10.2020 - 08.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained incoming new staff, transfers and returning staff.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Graduated - Medical Academy
West Boca Raton Community High School
Boca Raton, FL 08.2017 - 05.2021
Interdisciplinary Social Sciences
Florida State University
Tallahassee, FL 05.2001 -
Skills
Certified EKG Technician
Emergency Medical Responder/CPR/BLS
Certified Electronic Health Records Specialist
Customer service relations
Product Sales
Customer Service
Teamwork and Collaboration
Multi-tasking strength
Relationship Building
Languages
English
Basic Conversational Spanish
Awards
- National Honor Society-former NHS member
- EMT program recipient
- CEHRS medical record specialist
Timeline
Law Intern
Frank, Weinberg & Black
05.2024 - 08.2024
Barista/Team Trainer
Starbucks
10.2020 - 08.2022
Graduated - Medical Academy
West Boca Raton Community High School
08.2017 - 05.2021
Interdisciplinary Social Sciences
Florida State University
05.2001 -
Sales associate
Guitar Center
2 2023 - Current
Guest Services Associate
Donald L Tucker Civic Center
9 2022 - 02.2023
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