TAHMID AZAD
Sound Beach
Summary
Dynamic Sales associate with 10 years of experience in retail sales, utilizing negotiation and POS skills to drive sales and provide outstanding customer satisfaction. Proven in maintaining sales targets and building strong client relationships. Skilled in closing deals, account management, and team leadership. Adept at identifying opportunities and leveraging industry trends to boost revenue.
Overview
11
11
years of professional experience
Work History
Sales Associate
Guitar Center
NYC and Commack
08.2014 - 07.2025
- Consistently exceeded annual sales targets over $1 million through effective product knowledge and persuasive selling techniques
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Contributed to the achievement of store goals by actively upselling products and recommending complementary items
- Effectively communicated promotions, discounts and special offers to customers at the point of sale
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Recognized as a top performer year after year within the sales team for consistently meeting or exceeding sales quotas monthly
- Closed deals by effectively pitching finance options and approving multiple applicants by contacting banks on a weekly basis
Education
BBA - Human Resources Management
Independent University Bangladesh
Dhaka, Bangladesh06-2009
High School Diploma -
Franklin D. Roosevelt High School
Brooklyn, New York06.1998
Skills
- Sales techniques
- Upselling strategies
- Promotional communication
- Team collaboration
- Conflict resolution
- Product sales
- Exceeds sales goals
- Exceptional customer service
- Point of sale operation
- Customer relationship management
References
- Kazi Ahmed, VP Business Banking Relationship manager, Citizens Bank. Cell : (862) 465 1034
- Matthew, Mcateer, Store Manager Guitar Center Commack. Cell: (631) 858 2388
- Jason Lerner, Customer Service Manager, Guitar Center Commack. Cell: (516) 581 6412
Hobbies and Interests
Music composition, Travel, Perennial gardening, Gourmet food, Woodworking, Arts and Crafts
Timeline
Sales Associate
Guitar Center
08.2014 - 07.2025
BBA - Human Resources Management
Independent University Bangladesh
High School Diploma -
Franklin D. Roosevelt High School
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